Valve index controller disconnecting. Update Steam and Steam VR.

Valve index controller disconnecting. I can still look around and use to mouse to accept terms and conditions, or even go into a game. Leaving it on charge to fully charge may work. Plug the USB cable from the link box into another USB 3. My right index controller is completely fine, yet the left controller keeps loses tracking briefly. If you have any issues with the controllers to save you a bit of hassle. Nov 8, 2020 · Hi! I got my Index yesterday and ever since then it has not worked. This procedure may be use Fix your Valve Index base station blinking red light issue today! Quick troubleshooting steps to get you back to flawless VR gaming. It is happening to both controllers, but just one at a time. It appears to have full charge, and is on the required proximity. When I plug the USB into the port, SteamVR recognizes the headset for a brief instant before disconnecting, and I get a message at the bottom right of my screen that reads: "USB device not recognized. The left radio in the index hmd disconnects while steamvr is identifying base stations. 0 port used on the PC. For discussion of the Valve Index. Has this happened to anyone else aswell? Does anyone know how I get my controller to work again? Archived post. How do I go about UNpairing it? May 7, 2020 · I got my Valve Index near the end of March. It had charge but it just turned off when i turned it on. It only works when its plugged in. When I turned everything on I noticed one of my feet wasn't tracking. Apr 5, 2025 · To charge a Valve Index controller, simply connect the provided USB cable to the controller and the included power adapter or a USB port on your computer. (I haven't had a single disconnect nor large or constant jittering in over a week. Other remotes that use batteries can be swung with such force that the springs compress under the batteries and break contact, temporarily disconnecting the controller for a very small period of time. Jun 7, 2025 · Possible causes of display problems on the Valve Index are a damaged main cable, a poor DisplayPort/USB connection or a non-compatible driver update. I have a Quest 1 (connected via Virtual Desktop), Index Controllers, 3x Tundras and a Vive Tracker. Someone commented on here saying to disconnect the 3 dongles and repair the two controllers and then plug the dongles in. Rechargeable batteries degrade over time, they all do it's not an index controller problem specifically. 0 base stations. Jan 26, 2023 · One Valve Index Controller disconnects I tried everything,. Press and hold down the System button on the bottom left of the headset. Anyways, after this you can enjoy smooth controller tracking and no tracking loss. Released in June 2019, the Valve Index comes either in a full kit with the Index Headset, Index Controllers, and Index Lighthouses, or as separate components. Apr 11, 2024 · Devices that produce RF interference can interfere with your Index, through the cable If you have a cellphone nearby, turn it off or move it far away from your sim rig. I go in and try to join a lobby but every time i join a lobby my controllers stop working. 0 port Use a different USB 3. Hi, i've got the controllers not more than 5 months. I recently just got a new left controller for my girl from valve and now the right one just keeps turning off. I tried different USB ports on me PC and also another USB-C cable, but still same result. Also happens in the lobby. Valve Index screen shuts off/lights on the device stay blue What I sent to SteamVR: Once again after several months of not using the headset, the problem resurfaces on the first try. 897 - [Steam] Steam INIT. Hey all. I experienced grey screen 'tracking' issues pretty much constantly (was never able to get through even a single song in Beat Saber without it happening multiple times). This is a consistent issue despite being on the latest firmware/software. A full system/computer restart is needed for it to be recognised again. After going through a long, arduous troubleshooting process, I got an RMA from Valve I have a friend that have a Valve Index HMD, controllers and Vive trackers, and if the controllers are paired to the Vive Trackers dongles, the tracking goes brrr like you. Valve recommends to do this troubleshooting step on there troubleshooting page on the steam website for the index controllers. © 2025 Valve Corporation. "Please plug in We would like to show you a description here but the site won’t allow us. Jun 20, 2024 · I've recently purchased Blade and Sorcery and installed it. Dec 8, 2022 · LED is blue Controller is powered but not paired with your headset. Make sure that the controller is charged. Hold up two fingers to make the peace sign, or drop objects by just opening your hand - just like in real life. Finally I launch SteamVR and. It’s recommended to use the provided power adapter for faster charging. Nov 13, 2024 · Issue: Left Index controller drifts and then loses tracking especifically when the controller is standing still for a few seconds. Update Windows, motherboard, and USB drivers. Any idea on how to fix this ? Aug 21, 2019 · I just got my new Valve Index (Complete box), and I need to update Firmware. This means one controller may momentarily disconnect (or be delayed as you describe) while SteamVR is using the receiver for Bluetooth features. Only one at the time tho. Oct 8, 2023 · How can I prevent Valve Index controller drift? To fend off drift, keep your firmware updated, examine your controllers for physical damage, recalibrate motion sensors when necessary, tidy up your VR setup to reduce interference, and ensure your base stations are well-placed. If you continue having Jun 28, 2019 · Known as the "Knuckles" during production, the controllers for the Valve Index feature a joystick, touchpad, two face buttons, a menu button, a trigger, and an array of 87 sensors that track position and pressure to create an accurate and intuitive representation of the user's hand in virtual reality. Trying to re-pair while in or out of game, restarting steam vr, the game (usually VRchat or beatsaber), or steam itself does not fix this issue. I have checked to ensure that all my drivers for my hardware is up to date along with graphics drivers etc. It can be turned on again, but Dec 5, 2021 · Hello, My left-hand valve index controller shuts down at random while in use (every 1-3 minutes), even though its battery is (and shows as) fully charged. I connected 1 dongle in at a time and paired the tracker and it worked. Feb 13, 2020 · In some instances, it may be helpful or necessary to manually command SteamVR to unpair from all peripherals when troubleshooting controller & tracking issues. - Only occurs 20min to 1h after session starts; - Only occurs in a especific position (when I'm sitting down facing away from my computer); - When the issue occurs, there's a clear line-of-sight between the controller and 2 base stations; - Controller comes back Re-Pair the Controllers: Go to Devices > Pair Controller from the SteamVR status window and follow the on-screen instructions. Update your video drivers. Basically just plug it in and have the boot loader boot form it on restart Dec 16, 2019 · If the touchpad becomes finicky and doesnt register on touch; Simply restart your controller and keep yourthumb up and away from the face of the touchpad. It's really weird, especially because it only do that with thoses controllers. Except; If you hold the system button for 15s starting with the handset off all it does is turn steam VR on like it normally does. amazon. 1 pci-e card the screen would grey out and back. The vibration stops and the in game controller will sink into the ground or drift off, a second later it's fixed. I went to travel overseas and left it without playing for about 3 weeks, came back yesterday and notice that one controller was full battery but it turns it self after 4 seconds or so, the other controller was empty on battery anyone knows this problem? my guess is that the controller battery cells are dead I use the Valve Index, 2 Index controllers, 2 2. It started about 5 minutes after upgrading the firmware to the latest, and about 20 minutes after I turned it on for the first time. I plug it in, I reboot my pc and turn on the power to my headset and base stations. My trackers keep randomly disconnecting and reconnecting, right hand included, causing stuttering, tracking issues, unplayable game, etc I have done everything imaginable, from disconnecting 5GHz WiFi to restarting SteamVR USB drivers. Says it’s at full battery. You can get OVR Advanced Settings and pair controllers/trackers to specific receivers using that. I tried to do the remove all vr usb devices and replug the headset after restart. Now it works on Auto again. It's pretty intuitive, surprisingly. If I create a heavy and long sustained moment of vibration in the controller, it will "disconnect" for a moment. I'd charged both controllers before hand and both were displaying full battery, I figure'd it must have been a fluke, so I turned it back on and went again, same thing happened. I haven't been using my index a lot but yesterday when i tried using it everything was fine other than the right controller. How old is your index controller, and what color does the light turn when disconnecting? Also what happens if you plug the controller in to the computer, does it stay connected without issue? I think I am experiencing this issue too, my index controller would turn from green to blue and then stop tracking, but button presses still worked. I really don't want vive = bruhIndex = Big BruhSteamVR = heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeRight valve index Controllers Losing tracking / Turning off (Fixt) In this video, I will walk you through a couple simple steps to fix and improve your valve index tracking performance. Update Steam and Steam VR. Hey y'all, just got my Valve Index yesterday, whenever it is plugged into one my USB ports (I have a USB hub but I have the Index plugged directly into the laptop) randomly all my USB devices (including my built in laptop keyboard) will disconnect and reconnect a second or 2 later. Jul 10, 2019 · I tried rotating/moving the playspace, swapping the controllers, cover reflecting surfaces and even disconnecting one of the two base stations to see if one of them is faulty but nothing, still always the right saber loses tracking during fast streams. Change the DisplayPort and USB 3. Feb 26, 2025 · Struggling with your Valve Index controller not charging? Discover simple solutions to fix charging issues and get back to your VR experience in no time! Battery calibration has messed up. 🚩 Since Valve and Pimax refused to help me with repai Still having problems? Reset your controller. The controller was working perfectly fine for a long time without any issues. Then once I'm loaded in, I can't select anything. Oct 10, 2023 · If your Valve Index Controller Keeps Turning Off itself, then continue reading this guide to know the reasons and solutions. there is no reflective surface in my room and SteamVr tells me there is no need to update the controller. If that doesn't work, try the Lighthouse instructions instead, but this should be quick to try ;) I am having trouble with one my controllers losing tracking randomly. Check the condition of the main cable: disconnect it from the headset and PC But nope, the battery is full and the controller works when plugged in. loop the unused length of your index cable and/or put a ferrite ring on the cable. Sometimes both just turn off automatically. It requires a system restart to work again. After a lot of trouble shooting, it seems any USB port that is using ASMedia controllers were the cause of the issue. When it keeps switching off without warning, it’s akin to having your favorite character in a video game suddenly log out. 0 port on the computer. Yesterday I checked the battery of both Index Controllers and they were white when I put them on the charger, which should indicate they are full, right? Seconds after turing them on, they automatically turn off again. It is basically the equivalent of turning Gamepad support off in the game settings – it still recognizes the controller but uses a backup control map which is unplayable for a number Jul 2, 2021 · Valve Index Losing tracking because of USB By Anatoli001 July 2, 2021 in Troubleshooting vr valve index troubbleshooting Share Please keep in mind that Bluetooth features in SteamVR use one of the two wireless receivers in the Index headset - the receiver can't operate in both modes at the same time, however. The left controller just diconnects, while the other is working. This is the most commonly used of the two and first to typically need charging. But worry not! We’ve done the research and compiled the most effective solutions to get your controller back in the game. USB HUB I used https://www. OS Windows 10 RESULTS Controller turns off EXPECTED Controller shouldn't turn off Solution Downgrading Steamvr from the betabranch to the main branch. While holding down the System button, reconnect the headset to your computer using the USB and DisplayPort cables. I am not abusing the controllers, if you play games where you are using the trigger a lot, like shooting games, your dominate hand controller trigger will eventually break, at least that is the one the breaks on my controllers. I recently upgraded to a new PC - I set the index up like usual, but now whenever I try to turn on my left controller, it goes on, then after 5-10 seconds will automatically turn itself off. It offers cutting-edge technology, including high-resolution displays, precise tracking, and advanced controllers. So I haven't used my Index for ~1 month and just plugged everything back in to play some Beat Saber. Hopefully Valve is able to look into this as the comment I did this fix from did not have a large amount of views. The joy and anticipation was quickly replaced by frustration as the Headset keeps getting disconnected. The controllers do not register at all in game. Instead, the Valve Index uses a circular-shaped power cable end, which connects Not used my Index for months, but came to use it about half an hour ago and after about 2 minutes of Beat Saber, it disconnected. This was specifically related to the order they were turned on and had no relation to it being the left or right controller. Less than two weeks after using the Index my right controller randomly stopped tracking. I have tried all potential options, including: Disabling power management in Developer Options This may or may not resolve everyone's issue with this VR beast, but I haven't had issues since then. Aug 7, 2021 · Okay, I know that Skyrim is pretty flaky when it comes to controller input, but this only happens when I’m using Vorpx. Something else is going on, likely a software bug in SteamVR Mar 20, 2023 · Valve Index Controller Powers Off As title suggest valve index controller powers off. Does anyone know how I can fix this issue? Learn how to properly unpair and repair Vive trackers and controllers with this step-by-step guide. Jun 28, 2019 · My left controller has no tracking whatsoever. Prior to that, it would disconnect and get grey screens constantly without changing it away from Auto. Summary: Valve Index kit with base station 2. ISSUE My right index controller kept turning off if i press trigger button and the grip at the same time. Switch to the Payback tab & choose HTC Vive/Valve Index (your VR Device) III. Has anyone else experienced this issue? My left index controller often randomly disconnects while playing. The battery for the controller says it's fully charged but keeps turning off after like 5 second. Feb 17, 2021 · Hi, mostly out of curiosity: Do you leave your Valve Index connected to the computer all the time or do you disconnect it? And if so, do you disconnect at the computer (DisplayPort + USB + Power?), or at the couping in the Index' cable? Does anyone know what's the recommendation? I'd like to store it away, but dont like to crawl behind the desk every time. 225 votes, 26 comments. I've tried other games with online and it doesn't happen in those games. I’m not sure if this is a mechanical issue or if it’s simply out of battery and not accepting charge for some reason. 90K subscribers in the ValveIndex community. 87K subscribers in the ValveIndex community. I check the cable going into the index itself in the top left, make sure it's nice and snug. Aug 28, 2024 · Having trouble with your Valve Index headset not detected? Learn simple troubleshooting steps to fix the issue and get back to your VR adventure. But the coupling feels a bit Another note: the controllers are also up to date they just aren’t shown on the monitor in the pic because they disconnect so fast. I got an update for my Index headset and my Index controller and installed both of them and restarted SteamVR. When I do connect them they appear on the steam vr system for around 3-5 seconds and in that time it does show that they are up to date, and then they quickly disconnect (I’ve also tried reconnecting everything. The last USB device you connected to this computer malfunctioned Hi! I'm having some issues with my Index controllers and them losing tracking, and I was wondering if anyone had a solution. And you should fully charge/discharge them not use them one time and immediately charge them again to top of that 5% . I heard this was common with index users but I haven't found any answers for FIXING the problem, plz help Oct 6, 2023 · Your Valve Index controller is a vital part of your VR gaming setup. Both controllers have plenty of charge. I went into the steam menu, which was working correctly, and tested my controllers and everything was working correctly. Support tells me to do a hard reset like this: Please try performing a 'hard reset' on your controller. Might want to look into that. How do I fix hitS? So as i said, when i start my controller it keeps turning off auto when i link another one. First time it took about 2 hours to turn off itself off, so I had a break, tried again, and it turned itself off after about half an hour. Open its properties Jun 28, 2019 · My left controller has no tracking whatsoever. com/gp/product/B00JX1Z Apr 10, 2021 · My right controller has had a tendency to completely lose tracking after only a few minutes of play. I'm using a Valve Index headset with Index controllers and Vive 1. I have reseated the Please see this comment from /u/SteamHWFeedback for instructions about reporting issues and updates on what Valve is doing. Try a different port. Once it powers off the first time it's typically only seconds before it powers off again while indicating that it's a 100% charge. It will not reconnect a strong majority of the time. 0 base stations and 3 3. I have checked that they are fully charged, I have updated controller firmware, ive restarted computer, steamvr, controllers. All functions/features of the controller worked, except tracking. Both my controllers shows Dec 12, 2019 · Valve Index Controller Hard Reset - How to really do? I've currently troubles with my controllers. IE if my wife is already playing beatsaber using the wands, I can turn on the index controllers with the vive and it'll notice the index controllers instead of the wands since the wands were already matched up to the other headset. There seems to be some issues floating around with AMD boards with leaving this set to auto. If your Index cable runs near a mains extension outlet, try to rearrange your cables. I'm using 1. I. But, i can't because every tutorial that describe this progress is not clear and the controller give no feedback at all if the hard reset has worked. The Valve Index is a high-performance virtual reality headset designed for developers and avid gamers. Update the Index, controller, and base station firmwares Make sure the Index is connected to a USB 3. I would try disabling 'bluetooth' in steamvr to see if that helps. Reset HTC Vive/Valve Index HMD sample rate If the previous solutions are not helping you, we can try resetting the HTC Vive/Valve Index HMD sound sampling rate. May 23, 2020 · So I haven't been in VR for a while and today I wanted to play again. Recently when playing beat saber, one of my controllers is randomly disconnecting/shutting off in the game. I have read here about others have issues with disconnecting, but my situation is just the first time connecting as once it eventually connects, it For the last week or so I've been having issues where if my Index was plugged into my motherboard USB ports the right controller would seemingly disconnect and reconnect constantly. These problems can be solved by following the steps below: Restart the link box by disconnecting all cables. Can someone help? Aug 28, 2024 · The Valve Index uses a trident cable that combines audio, video, data, and power into one wire to prevent clutter and provide accessibility. 0 base stations, ordered early 2021 Ordered a Valve Index kit and it got delivered last month. The controllers are still connected to steamvr and I can use them to go to SteamVR menu and change settings The controllers just wouldn't register on SteamVR or track in this state, even the green one. New comments cannot be posted and votes cannot be cast. Dec 10, 2022 · After every about 10 seconds my left knuckle controller will stop working and then i turn it on again and it does the same thing This video was purely made to show proof of my controller issues, as requested by Valve support. If you're not using them for a long period of time keep them at about 70% charge. If you hold the system button for 15s starting with Howdy i have this issue wher my right controler is jsut loosing Traking and or is just shutting off (Because it loses traking for to long) i realy need some I had this same problem, I think I found a forum board that suggested power cycling it, so I did some combination of powering-off the controller, connecting it to USB, power on, power off, disconnecting it, power on, power off, power on. If your Valve Index headset is not turning on, you must inspect the “Power Barrel Plug”, which is unlike a standard USB-A cable end that plugs into a USB-A power adapter. Manually update the USB driver on your computer. When I restart the headset, the lights boot up blue, but then steam VR throws up the message "headset disconnected" and soon after the lights turn red again. My right controller works fine along with both of the chargers used for them, as I’ve tried charging the right controller with both of my cables and they’ve both worked. ) Feb 2, 2025 · The right index controller keeps Turing off after about 10-11 seconds. Specifically, the game will go from controller input to emulated keyboard input randomly. The Index, Controllers and Base Stations work perfectly. My Index display is black/off, and the front lights of the Index are solid red. I have 2 index controllers and 3 vive trackers, and was having trouble with my left controller drifting and jittering, even when I wasn't using the vive trackers. lol. However while into the first seconds of the first song my controller turned off randomly. Just got my Index today, pleased with the visual quality, audio and everything, it'd be fantastic, if my right controller didn't keep turning itself off. We can verify that they are working and tracking via the base stations from within the headset(green led on controllers, when connected to PC) but if we disconnect the index controllers from the computer (via the USB Mar 20, 2020 · My Valve index arrived earlier this week, and it worked fine during the set up and for the 40 minutes or so that I used it afterwards. I have index controllers paired to a standard vive and i just setup my vive again after a month or two. This was frustrating as I'd barely even played 20hrs. Turn everything off and on again. This can be after a few minutes or seconds. Open the Sound settings from the control panel as shown previously in Fix 1 II. I thought this may have been a power related issue, but the controller will stay on if it is not connected to the index via SteamVR, once it connects via bluetooth it will then turn itself off. Right index controller keeps turning off. Aug 28, 2024 · Having trouble with your Valve Index mic not working? Learn quick solutions to fix the issue and restore clear communication in no time. It still shows green, but is not seen by steam VR. 9. All trademarks are property of their respective owners in the US and other countries. I haven’t touched the index in a long time, but I recently connected it again to play some beat saber, and the right controller keeps turning off. This helped fixing tracking of my right controller: Index controller 'hard reset': Plug the controller in via USB and leave it to charge for at least 10 minutes. The controller should recover. Sep 30, 2021 · Just got my fresh valve index this morning and thought this would be a fairly easy setup, but boy was I wrong. Or disconnect the dongle, pair all your controllers, reconnect the dongle and pair your trackers. Please read the official Valve-made Troubleshooting guides as well if you're having issues: Index Base Station Troubleshooting Index Controller Troubleshooting Index Headset Troubleshooting SteamVR Troubleshooting Try Personally, I don't like the feel of disconnecting the headset end, thus I've placed this as the last check step, but if nothing else worked, disconnect and (carefully) reconnect this end of the cable. Check that the status light on the controller shows as green, which means that it is paired with the headset. So i want to do a hard reset. 0:00 - Intro0:37 - System performance a Paired a OG Vive controller with my index to test something, now I want to remove it from the list of controllers displayed on steamVR. Dec 11, 2022 · It turns out you can get the Oculus/Meta Quest 2 and Valve's Index controllers talking with some creative use of an old HTC Vive headset. Try these first: Read Steam VR's Index FAQ. The following procedure enables an end-user to quickly wipe their current peripheral pairing configuration. I haven’t touched my vr stuff in maybe 6 months and this has never been a problem before Question/Support I got my index controllers yesterday, fresh new, I unboxed them, tried them out on VRChat yesterday evening and after 2 hours or so of gameplay, the right one turned itself off suddenly and refused to work again, turning it on again would work, it would be tracked but would turn itself off after 3 seconds or so of activity Apr 8, 2020 · The "Valve Index Radio" device keeps disconnecting and reconnecting It is super annoying and I do not understand what is going on with the usb on my index, since i've gotten the index it has never been unplugged and it only started doing this, this morning. Valve Index Controllers Disconnect upon Starting Game My controllers are working fine in other games, and in the steam home to select phasmo to open it. In the Developer Web Console, I see this message pop up all the time - Thu Dec 31 2020 23:04:21. After going through a long, arduous troubleshooting process, I got an RMA from Nov 8, 2020 · Recently my right index controller has been disconnecting from my headset (and shutting down) for no apparent reason. But as soon as I unplug it it disconnects and won't enter pairing mode. And while I'm trying to re-pair through "Controllers Pairing" window, there were 2 situations happened: Controllers Pairing Window gave an error, showed Timed Out. They are very charged, updated, and they were working for the last 15 minutes. For dongles, I have 2x SW3 Dongles (From Tundra, can connect 3 devices), and a Vive Tracker dongle. Make sure your controllers are actually paired to your headset and trackers to the Tundra dongle. Now when I load up SteamVR it flashes "Headset Disconnected, Your headsets's display cable has become disconnected. Ga Oct 6, 2021 · Have had my index controllers for a while but haven't played with them for more than 4 or five occassions, the last of which I noticed when playing and going to the steam menu that the left controller had 2 battery dots left, while the right one was still on 4 (I always charge both after a session, so they were fully charged when starting) Then, like 10 minutes later, the controller was dead. Unplug it and hold down the System Button for 15 seconds, then release. To do this: Plug the controller in via USB and leave it to charge for at least 10 minutes. If I keep it Jun 30, 2021 · I also posted a bug report for this. If none of this information solved the problem, you can try performing a "hard reset" on your controller. Can anyone help me with this problem or did somebody have the same problem? Thanks in advance. Any fix? Share Sort by: Best Open comment sort options Best Top New Controversial Old Q&A Add a Comment kaydoe121 • someone help bro Reply reply Gorilla Tag VR Valve Index is your access to the wondrous people, places, and things you’ll interact with in the virtual worlds. Dec 19, 2023 · This happened to me a few weeks ago and I figured out how to temporarily fix it but it a very annoying issue. Check Controller Battery: A low battery can affect tracking and connectivity. All of my cables (Display cable, USB, and Power cable) have been I found the controller works perfectly while plugged via USB (and the controller test result seemed fine), but it just can't pair the device in wireless. All the buttons still work ironically. They said the way to perform this hard reset is to hold the system button for 15s then release it. 0 HTC Vive trackers. might try it several times. All rights reserved. May 23, 2023 · So whenever I do an hour or more of gameplay in vr my left index controller literally disappears, the controller is still green and the basestations are in sight of the controller but steamvr says it's off or not connected. But out of nowhere, it disconnected one day, and since then, it’s been acting up. Apr 16, 2020 · My Valve Index arrived yesterday, and I have not been able to get it to work properly due to my computer not recognizing the USB. My Tundras 🚩 In this video I'm showing you how to disassemble and repair an Index controller with a dead battery. Once I had the free time/room to play, I pull it back out and suddenly SteamVR no Dec 25, 2019 · Windows 10 64 Bit HTC Vive Base Stations v1 HTC Vive Headset SteamVR 1. 0 port, preferably on a different controller (Check your motherboard manual) Make sure I remember in my previous system when I used that with my Vive I ended up purchasing a 3rd party USB controller PCIE card. If I turn off the connected controller, the other controller will connect, so this issue is not related to a specific controller. My headset is picked up my steam VR, my headset is tracked in games, and the blue lights on my headset light up, but no display or audio! I have been trying relentleslly for the last 2 days for hours at a time to no avail. Mar 17, 2023 · I have the Valve Index and recently upgraded to a 13900k and 4090 from a 7700k, 1080ti. While the Valve Index is infinite, thankfully its setup is not. To do this: Plug the controller in via USB and leave it to charge for 10 minutes. As the title says, my right controller takes a long time to connect (often as much as a full minute) compared to the left which connects near immediately after turning on. I have tried re-pairing the controller in the same session, restarting SteamVR, and restarting Steam. Saving this for future use that I hope I don't have to use. Updating your BIOS/drivers might help, but it's possible that the Index just doesn't like the USB controller that it's attached to. Sep 8, 2020 · Steam support said that performing a "hard" reset on an index controller might fix a battery issue I am having. 1 [questionably standards-compliant] port on my motherboard, and the Index hates when I forget that it hates this port and plug it in there. Apr 21, 2023 · To perform a factory reset on the Valve Index, you can follow these steps: Disconnect the Valve Index headset cables from your computer. This issue has not happened with the left controller. If I plugged it into my StarTech USB 3. I have had the same issue time and time again. I just recieved my Valve Index and im experiencing alot of stuttering when i move my head, this is in every application and even in SteamVR home. 16 We have the index controllers paired, but they only work when connected via USB-C cable to the PC. The controller’s LED indicator will illuminate orange while charging and turn solid green when fully charged. The second controller works fine. . Headset updated without problems, but I cannot update the controllers. There's nothing wrong with my room setup and even if i try standing in the opposite direction it's always my left controller having issues which means it's not an issue with my room. Ideally. My issue is that I have it plugged in correctly, with all ports working fine. Mar 23, 2020 · I installed HLA and wanted to play it but ive found they turn off about 10 seconds after they get turned on. Battery are full, can someone please help me with this problems or should i refund/ask for a new controller? Archived post. Apr 9, 2022 · I've been using the valve index for a little over a year, and the right controller has recently developed an issue where after 10 seconds or so, it will power itself off. 0 Base stations with a sync cable (modes A & B). Is there any confirmed way to rollback or reset firmware? The reset instructions on their website doesn't reset the firmware (at least that I can tell) and there's no clear indication on exactly how to reset firmware VALVE INDEX IS DEAD - STEAM CUSTOMER SUPPORT EXPERIENCE + HOW TO CHANGE YOUR VALVE INDEX CABLE more Interesting how many issues there are with the index and its one USB connection when I thought the king of this was the oculus rift cv1. Using an That's all fixed, and I was playing VR again for 15 minutes in a game I've waited long for (Hello Puppets) and the controllers keep disconnecting on me. my left controller and headset have little to no drift issues but my right controller just either drift heavily or just stops tracking seemingly at random. Please check your headset's connections and So i got my valve index today and wanted to play gorilla tag. May 1, 2020 · I got my Valve Index near the end of March. Power the controller We shouldn't have to pay for new controllers due to bad engineering. While it's on, it tracks just fine, all the buttons still work perfectly. Pair your controller again: Navigate to the SteamVR status window Open the menu and select Devices > Pair Controller Hold down both the System and B buttons for a few secon Natural, direct input Valve Index Controllers let you reach out and grab an object directly, rather than relying on abstractions like triggers. I have an X570 and had to do this until about 2 months ago, when ASUS finally released the PCIe/USB fix. If you continue having problems, go to Help With Valve Index to contact Steam Support regarding the issue. It is only two minutes as it is not easy to get video evidence but here you go. Anyone else had this kind of problem? Dec 31, 2020 · Valve Index disconnecting all the time Got my Valve Index Kit today. the right controller is closer to 20 seconds though. But if they are connected to the dongles in the headset, they work fine. After the restart, I kept getting the same message about how an update needed to be downloaded and installed on the headset to get it to work again. What to do if my Valve Index controllers show signs of damage? I have a single USB 3. Jul 6, 2019 · I have been battling with this for the last several days and have yet to find a solution. The controller still has a green light, but SteamVR does not show it being connected (right controller is gray). Beyond all this, if it still doesn't work, contact Steam help, go through all their hoops and hopefully you can get a new headset that works. I wasn't able to use it for about a month because of work/room not being wide enough, so I stored the Index in its box safely. This is the second time this has happened. Also one of the troubleshooting tools I have is a spare SSD (128GB) drive that I use to do a fresh windows 10 install on when troubleshooting weird hardware issues. If Valve weren't going to replace them, then i would suggest wrist mounted batteries to Jun 22, 2021 · I discovered the cause of the disconnection, even though I have controllers set to off in the VorpX menu, if the Vive Wand trigger is accidentally pressed, then Sonic Transformed reports my Xbox controller has been disconnected. Power the controller on again. The updater tells me to attach the controller to the USB port with the charging cable, but it just waits until it tells me to retry. With its comfortable fit and immersive experience, it is ideal for creating and experiencing virtual reality content. I am having this very weird issue where only 1 controller will connect at once. At least for my setup, it just takes whatever controllers I turn on first. Valve Index Controller Suddenly Disconnecting, Shutting Off, I’ve run into a really frustrating issue with one of my Valve Index controllers, and I’m hoping someone here can help. Oct 9, 2019 · I've had this issue where my right controller will "disconnect". howerer i copy it into the diskussions to help fellows. Sep 13, 2024 · 5. Alternatively, pressing and holding the power/system button for ~20 seconds should reset the controller, and force it to recalibrate. Understanding the Issue Before we dive into the solutions, it’s crucial to I got my Index in 2020, I would say I've used it a decent amount, but I've never had any issues with the hardware. Is there any confirmed way to rollback or reset firmware? The reset instructions on their website doesn't reset the firmware (at least that I can tell) and there's no clear indication on exactly how to reset firmware The left controller keeps disconnecting about 10-20 seconds after turning it on, I have tried restarting and recharging any solutions? Jan 6, 2020 · Can you provide more info about your setup? Do you use Index or VIVE base stations? Also, what do u mean by usb nibs? Are these the USB wireless receivers for the VIVE trackers? How do you use the VIVE trackers without the USB wireless receivers? The USB adapter (PCI) shouldn't affect tracking of Index controllers at specific spots. I install SteamVR, plug in the base stations, charge the controllers and connect the headset to the appropriate ports, everything hooked up. Mar 11, 2020 · Valve Index Controller Thumbstick Problem - Binding alternative / RMA: How to give a second life to Valve Index Controller when they face a problem with Thum May 25, 2020 · Posted this in the troubleshooting forum, hoping to get more traction here as well. My friend had this EXACT same issue and had to RMA his controller. I… Nov 29, 2019 · Hi. csvz wuedq zfvdf gsq xbdyk owza xwtzok ocwydhr gbia djkqmrit