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Dell xps dual monitor problem. The other one, connected with the DVI cable is not working.
Dell xps dual monitor problem. There's a long thread about the new XPS 13 9300 where a BIOS update Dec 26, 2019 · I have a Dell XPS 15 and two external monitors which I want to connect to the laptop. 4 + DP 1. After about 1 hours of use the screens continually flicker and become unusable. And then a USB-A multiport hub/dongle that plugs into my USB-C on the other side of the machine to connect my keyboard, mouse, and maybe printer. Sep 7, 2023 · I have an XPS 8960 with an RTX 3070 Ti graphics card and U2713 Monitor connected by Displayport, running Windows 11 Pro. So I have a 2022 XPS 9315 with what I think should be pretty reasonable specs: i7 1250U, 32GB RAM. I wanna get a dual monitor setup. Dell XPS 13 9380 laptop. I have 2 identical 2560x1440 resolution monitors, (I've read this is I want to buy this , but does anyone know if it supports dual monitors through a USB dock? My monitors are both 1440p and 144hz. I want to use an external monitor but every time I close my laptop lid the monitor goes off. Both monitors a Mar 16, 2020 · The default now is typically for onboard graphics display to get disabled upon installarion of a discrete graphics card. Sep 4, 2018 · 2nd external monitor not working after docking: xps13 & TB16 I have a dell xps 13 on a dell TB16 dock. Let's say, 2 FHD monitors. I've been fiddling with the settings, the extend desktop is checked one, walked though the windows troubleshooter, but Feb 21, 2020 · Hello, I got a 9380 about 6 months ago and I'm having nothing but trouble getting them to work flawlessly with my 2 x Dell U2715H monitors. Have you tried changing your monitor settings to 4K with 30Hz refresh rate to see if it works? To output to dual 4K monitors at 60Hz, you need either a USB-C to DisplayPort 1. Additionally, I'm seeing choppy video when trying to watch Sep 16, 2025 · This article provides information about how to set up, use, and troubleshoot the Dell Thunderbolt 4 Docking Station WD22TB4. The monitors are a Dell Ultrasharp 1907 FP and a Dell 1905 FP. Workaround = Lowering the Hz to 50 allowed all three monitors to utilize 1920x1080 50Hz. 1) but then I am left with non-functional TB16 USB ports after I re-dock. Jan 15, 2024 · My Dell XPS 13 9305 is no longer detecting my 2 external monitors I have connected to my ThinkPad Universal USB-C Dock v2. Jul 21, 2020 · Hi, I have an XPS 13 9360 and am looking to purchase two monitors to use with this laptop. The laptop periodically makes a flash and zoom out, it shows the 2nd monitor under System/Display, then immediately unrecognises it. Out of the box the XPS 17 will do dual 4k monitors. Update your graphics drivers to the latest version. I currently own two LG 27850P Monitors ( Sep 2, 2025 · Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Find steps to resolve display issues when using multiple monitors in Windows. I have 2 NEW Dell XPS 13 9370 computers running 2 external monitors off the thunderbolt into USB Port with 2 displaylink adaptors into the monitors. 59. I understand that buying the Dell docking is an option but they are too expensive Feb 24, 2024 · It is a shame that latest XPS Dell has only a single DP for integrated video, while in contrast Optiplex has has dual DP for multiple generations. Thank you all for your feedback! Turn off the computer display There may be instances where you may want to turn off the computer's display to connect more external displays. To make it even better, their system doesn't allow reply to the direct messages (see Jan 25, 2022 · Today SupportAssist updated my system and after the reboot my USB Type-C port didn't work anymore. Sometimes the monitors (both of them) say "There is no signal coming from your computer" or "Entering Power Save Mode" and won't turn back on. Laptop with only 1 usb C… want to run dual displays Bought two of 4K monitors 60 hz but only have one usb c port… bought a usb c to 2x hdmi splitter but the monitors can only run 4k @ 30 hz. I have a thunderbolt dock for it. Based on Dell recommendations I replaced my two old Dell monitors with a pair of Dell U2723QE in May -22. May 4, 2025 · I recently connected two monitors to my Dell XPS 13 9310 using VGA and HDMI through a dock. Learn how to connect your computer to a TV or a Dell wireless monitor. Any help would be appreciated. 1010, only 1 monit Dec 15, 2023 · Three LG 27GP83B-B monitors (2560x1440 60Hz) connected to WD19S. Based on the WD22TB4 User's Guide, the two 4K monitors should be using two of the WD22TB4 video out ports, but not the #7 Thunderbolt 4 ports. I' Mar 14, 2023 · But I could not display on my monitor either directly or through my WD19S even after loaded all Dell recommended drivers and bios updates to my new XPS 15 9520. Blinking/Flickering I am using XPS 15 7590 (about 2 months). So i got one monitor connected with a VGA cable, which is working fine. I have two display port external monitors. The monitors have DisplayPort and DVI, but no HDMI. With a mDP I'm plugging the 144Hz, and with a VGA or Apr 15, 2025 · Amazon. I am using a Dell XPS 13 9305 and hook up to the Dell S2722DC monitor and the Dell C1422H portable monitor. It was working up to mid-late Dec 2023, but seems to not work anymore in 2024. 4 = both monitors 4K 3840x2160 60Hz Oct 1, 2024 · Qualcomm's Snapdragon X Elite laptops have a dirty secret when it comes to external monitor support Dell claims its Snapdragon-based XPS 13 can output to a 4K monitor at 120 Hz. Now they will not boot up correctly. 48+ nvidia driver versions (last working version 512. 96) that causes this. The laptop would no longer charge through the D6000 docking station through the USB-C. @jphughan Apr 1, 2023 · Monitors do not wake up after sleep (D6000 and XPS 13) Windows Software Jan 19, 2024 · Please help! For my XPS 8960, How on earth do I connect two monitors to this PC? Can you try to explain it simply? Is it possible? I also have an XPS 8950 and I can connect two monitors. Jun 11, 2025 · This article provides information about how to set up, use, and troubleshoot Dell Thunderbolt Docking Station WD19TB or WD19TBS. I will try to explain my problem. The only idea that jumps to mind is that a BIOS update or possibly an Intel Graphics driver may have created a problem or something. an XPS, 2 x 2k displays, Dell D6000 hubs and official cables and the support i get is non-existent. Instead they use confusing language like Dual Display capable 4K - 60Hz. Curious to know if others are having Feb 2, 2022 · Hi, I have an Inspiron 15 3000. I recently bought the XPS 7590. I am running two HDMIs through the hub, one to each monitor. com Feb 28, 2024 · No video or wonky picture on your second or third monitor? Here’s our troubleshooting and repair guide for some of the most common multi-screen issues. May 27, 2020 · Hi. Jul 4, 2025 · Learn how to use and troubleshoot issues that are related to drivers, Windows, display, input devices, networking, webcam, and more on your XPS 8950 Desktop. Dec 14, 2024 · Has anyone gotten a DP to dual HDMI splitter to work with an XPS 8960? I tried this Monoprice splitter, but it caused the machine to hang up when trying to boot or wake up from sleep. Just for reference, the user guide represents (rather, misrepresents) that WD22TB4 supports dual 4K 60Hz output on HBR2 systems: So, I guess that illustrates my last point about reaching out to Dell. Feb 6, 2025 · I have a Dell XPS 8960, Amazon model B0DB6GTLY6 with one hdmi display port. Learn how to download and install drivers, set up multiple monitors, and find troubleshooting steps to resolve common issues. May 3, 2020 · Hello, I have a Dell XPS 8700, with AMD Radeon HD 7570 card, with dual port outlets. Instead you have to dig a little deeper. The Jun 11, 2025 · Learn how to set up, use, and troubleshoot Dell Performance Docking Station WD19DC or WD19DCS. What are some common troubleshooting steps for multiple monitor setup problems? If you encounter problems connecting three monitors to your Dell XPS, try troubleshooting with these steps: Ensure your monitors are properly connected and powered on. The doc does not say what is pictured is a GTX 1060. Once I changed that, I plugged in three 4k monitors, all running 60hz, including the laptop monitor (for a total of 4) and they all go through Troubleshoot multiple monitor issues and fix common external monitor connection issues. May 27, 2020 · New ultimate desk setup for my dell XPS 15! I absolutely love this dual monitor desk set up because of the display quality, functionality, and productivity t Sep 25, 2020 · Hi, I read more about this, but I don't understand why it is not working. I tried connecting both DP and had the same issue. The second monitor would no Sep 7, 2023 · If you are asking whether or not the Intel UHD Graphics 630 which is integrated with the processor in the XPS 8930 supports dual monitors the answer is yes. Plugging in the dock to the XPS results in one of the following: 1) USB devices constantly power cycle and the monitor keeps trying to find a signal, as if the dock keeps getting Jul 25, 2018 · Hi folksI'm using my XPS 9560 docked to a WD15. However, when I try to identify the monitors, both of them show up as '2' and I can't seem to extend them to function as separate screens. Have you installed one recently? Or has Dell Update/SupportAssist/Windows Update installed one in the background? Sometimes updates introduce bugs. I can resolve the bluescreen errors by upgrading to the latest ASMedia drivers (1. This has May 27, 2014 · I have U2414H connected with DP1. Dec 1, 2022 · Hi there, I work for an MSP and we are currently assisting a client who has multiple Dell XPS fail to connect to external monitors. Driving two 4K monitors is a completely different realm in terms of CPU/GPU/cooling demands. 20. May 1, 2021 · Hello, Thank you for your assistance in pointing me in the right direction. I currently use the Dell 1905 FP as an external monitor with the XPS laptop, connected by DVI through a DVI to HDMI cable to an adapter that goes into the USB-C port. But, I received my XPS 17 with the RTX2060 GPU. Mar 25, 2021 · @WorldWarVegard With the GTX GPU, the XPS 17 9700 can only support DP 1. Jan 26, 2016 · External Monitor Problems Only When Lid Closed I have a brand new XPS 15 that is experiencing an unusual issue. To connect those two monitors to my laptop I purchased the Selore USB C to Dual HDMI Adapter 4k 60hz converter. If you replace the short (3 ft or less) cable that comes with the monitor an What should I do if my WAVLINK DisplayLink-based USB docking station or USB Display Adapter is not working as expected on Windows PC? Jul 20, 2021 · Hello, I am being sent a new Dell XPS 13 9310 from my employer and I have some questions about getting my dual monitors I currently own, to work with them. Mar 29, 2024 · Running brand new out of box Dell XPS desktop with 1k watt power supply. My Dell, also on a z370 like the xps 8930, did not support a monitor connected to onboard unless I removed the GPU and there is no bios option to get around this (i've tried this in the past). Dec 13, 2023 · The major advantage of a monitor with a USB-C hub is the ability to daisy chain one monitor from another -- if that's what you need, it's a good choice. Oct 18, 2023 · I have an XPS 15 9520 with two 4k monitors and a Dell WD19S 180W docking station. Why can't Apr 18, 2020 · Hi I have the XPS 13 9350 laptop and have been researching how to connect to 2 external monitors (extend display). Here are the the things i have tried. The only Mar 18, 2019 · Is this solution still working? I'm having the code 38 issue, but following this procedure and using the Microsoft drivers results in bluescreen errors when docked (DRIVER_VERIFIER_DMA_VIOLATION). If you look up the graphic card specs, they'll have multiple HDMI and Display ports. I'm running Windows 10 with all drivers and software up to date. One connected via hdmi and the other DP. Desktop shipped with RTX4070 and a 450W power supply and initially thought this was the issue since minimum specs on Nvidia Aug 6, 2023 · PSA on a problem I solved after spending hours trying to figure it out Short version: Not all USB-C cables are the same. May 31, 2021 · Hi, I bought 2 U2422HE monitors to use with my XPS 9570 and I'd like to Daisy Chain them in the most cable efficient way, but I'm not sure if I covered all the possibilities. Hi All, I have a Dell XPS 8500 - I have enabled intel multi display in the bios. I have another Dell laptop I use for work and to use that with my Dec 2, 2019 · Hello,I have an XPS 13 9380, 2 months old. Probably due to overdriving the integrated (dedicated) video card. I have a dual monitor setup but am having trouble getting the monitors to identify properly. Any idea why they are doing that? Update: My confusion was that Dell doesn't bother to post accurate pictures of the backs of many of their products on special. Every 8-10 minutes the monitors turn off and turn back on, within a few seconds. Jun 28, 2021 · I have a Dell XPS desktop with a NVIDIA GeForce RTX 3060ti graphics card which has 1 HDMI and 3 Display Port outlets. Aug 29, 2025 · Learn how to setup, use, and troubleshoot Dell Docking Station WD15. Nov 25, 2020 · The two monitors I bought are HDMI connections but there is only a single HDMI out port on the XPS 8940. I have a second monitor (Dell 2005FPW) connected by DVI/D xps-16-9640-laptop | XPS 16 9640 External Display Connection Guide | before-you-begin Similar issue here and I have the same GPUs (Dell XPS 15 7590 (2019), intel UHD, Nvidia GTX 1650, connecting via WD19TB docking station to the USBc port on the laptop, using DP cable from monitor to the docking station). 2/HBR2, so having one display on the downstream TB3 port and the other display on any other output should work for dual 4K 60 Hz. It is currently with DELL and I am awaiting to hear even I have the NBD on site support they took it away for investiga Aug 5, 2022 · XPS 8950, adding graphics card for dual monitor not booting now I purchased two XPS 8950 and need dual monitor support so I added this graphics card. I can get full resolution when I only connect the 4k monitor HP Z27 (DisplayPort) throughout the Dell stock station (3840 x 2160). Everything is just a blurry mess! Oct 19, 2023 · I have the 32GB with 13th Gen Intel(R) Core(TM) i7-1360P 2. I want to connect it to two Dell monitors. This is probably because they are simply splitting a single DisplayPort 1. Both monitors are recognized upon boot up and I have a Dec 23, 2020 · Hi, I´ve connected two monitors (2560X1440 @60hz) via the two DisplayPort ports in a WD19 docking station. Based on your recommendation, I ordered a CalDigit TS3+ Thunderbolt docking station during Prime Day in June and got $30 off the list price. When I connect the first monitor to the HDMI port everything works fine however Jun 10, 2022 · Right after I posted this PSA, Dell's team sent a message asking me to check the display resolution tables. I would like to run my 2nd monitor via DVI-D (monitor) to the board's HDMI connection and have the cable to do so. What are my options as my dell xps 13 laptop with only intel integrated graphics has only one usb c port? Apr 2, 2025 · This article provides information about how to identify and resolve the various issues that you can have with a Dell Desktop Monitor. But I'm using a dual screen system. 6 days ago · A monitor that was working yesterday might not be detected today after a driver update, a docking station firmware change, or a bad cable. The laptop is connect Dec 17, 2024 · 0 I have exactly the same problem as outlined by our fellow here Different display scale settings - with the configuration that inbuilt eDP1 connected primary 3840x2160 (Dell XPS 13) scaled at 200% and the external Dell 14inch portable monitor with resolution 1900x1080 scaled at 100%, both connected via usb type c. When running on its own, without a monitor connected it has no problems, but I've recently bought 2 QHD (2560 x 1440) monitors. The second monitor is stuck in 800x600 resolution. So do I need to go for the Hi, I use the Dell Dual Charge Dock - HD22Q, the 4k monitor **HP Z27 (**via DisplayPort), and the **1089p AOC 27B2 (**via HDMI). This is not limited to Dell branded monitors. This behavior has been confirmed even on Dell USB-C displays released after that KB article, so it appears to be a problem with the 9350 that Dell can't or won't fix. NOTE: Connect and configure at least one external display before disabling the computer display. Jul 2, 2020 · @Arabika Sorry to hear you're having trouble. Jul 17, 2020 · My setup: DELL XPS 17 9700 with i7-10875H, 16 GB RAM with GeForce RTX 2060 and 4k touch display DELL WD19TB dock DELL P2715Q 4k Monitor, connected via DisplayPort to the dock DELL U2720Q 4k Monitor, connected via USB-C to the dock From what I know, these connection methods are the correct ones for the WD19TB dock to support dual 4k at 60 Hz. Nov 26, 2021 · Hi, I have a XPS 9310, and I've been trying to setup 2 external monitors via a usb c to dual HDMI adaptor. I am running monitor 1 correctly via DVI-D (monitor) to DVI-D (Radeon board). WD19S connected to XPS 15 9530. If I connect the HDMI port from the laptop to one monitor, and use a USB-C to HDMI converter to connect the USB-C port on the laptop to the second monitor, will this produce two different streams of video so that the monitors can be used separately? Thanks. Jan 29, 2021 · I just purchased a Plugable triple display docking station for use with my Dell XPS 13 7390 2-in-1. They are attached to the dock via a thunderbolt to dual display port madapter shown here the two external monitors and the laptop screen work fine, until i undock and redock, at which point two things Sep 2, 2021 · XPS 15 9500, multiple monitor resolution issue I own an XPS 15 9500 and recently purchased two Dell 24" S2421H monitors to use alongside my laptop in order for increased productivity. IMO dell should just put the display capability right front and center. This issue may also be reported on third-party monitors. 2 signal into two. com: avedio links USB C to Dual DisplayPort Adapter, Dual 4K@60Hz, Single Display 4K@144Hz Type C to DP Dual Monitor Converter, Compatible for Dell XPS 13 15,Lenovo Yoga, Sumsung,Chromebook,HP,Lenovo (Grey) : ElectronicsProduct Warranty: For warranty information about this product, please click here Apr 8, 2020 · Hello I've read too many posts at this point and I am simply confused. I found my family's old Veiwsonic VA2226w in the garage and Aug 2, 2018 · he picture in the XPS 8930 Setup and Specifications doc shows a graphics card with three ports, DVI, HDMI, and VGA. ) Dec 23, 2020 · Hi all, Having had my XPS 13 9360, WD19TB and dual 4K monitors working just fine for ages, today I connected my new Inspiron 5310 to the WD19TB and now when I reconnect the XPS 13, it only detects one external monitor. Feb 10, 2022 · However, I have experienced this causing the video to completely shut down the monitors on the xps 8950 desktop machine. You can connect up to two 4K external displays directly, four 4K displays through a USB-C docking station or one 5K and above display using the Thunderbolt 4 (USB-C) ports available on your XPS 13 9315 2-in-1. Feb 19, 2021 · Laptop: Dell XPS 2020 (brand new just got it) First monitor: Dell U2717D, less than a year old, running resolution 2560 x 1440 Second monitor: ASUS VG245, running resolution of 1366 x 768, but it should go up to 1920 x 1080 I am using a USB-C hub for ports. To connect from usb c to Dec 24, 2020 · I have a Dell XPS Special edition with a GTX1060. 4 adapter with MST Nov 9, 2020 · The XPS 15 9560 itself definitely does support DisplayPort MST, in fact I ran a dual 1440p daisy chain from an even older XPS 15 9530, which is why I think the adapter is introducing a limitation here. May 23, 2025 · 6. ) The external monitor would be connected to the docking station via HDMI. My primary monitor, an older Dell 27 inch (U2713HM) is connected to the DVI port of the graphics card and the new one, a Dell 24 inch (D2421HN) is connected via the HDMI port. With no asterisk anywhere to be seen. Dec 26, 2023 · I've recently reconnected (after 5 months) my Dell XPS 15 9520 back into my Dell WD22TB4 dock, and now have screen resolution problems, where the maximum resolution of the monitors is no longer ava Dual Monitor Resolution issue So I have my XPS 7390 connected to a Dell W19DS and from there I have them going to two Viewsonic VX2478 smhd monitors. Those two things look similar, but the latter option can tap into more display bandwidth. The 9350 was Dell's first XPS 13 with a USB-C port, so maybe something wasn't set up properly. Sep 16, 2025 · This article provides information about connecting your computer to an external monitor using a USB Type-C cable. my problem is that when I connect to monitor through type-C adapter and HDMI cable, my wifi disconnects, or sometimes it connects but I have no internet. Feb 21, 2020 · Hello, I got a 9380 about 6 months ago and I'm having nothing but trouble getting them to work flawlessly with my 2 x Dell U2715H monitors. How to find troubleshooting steps to resolve common issues. The dock is plugged into a 4k monitor via DisplayPort and a USB keyboard and mouse. I have two external monitors connected: one via HDMI and one via a DisplayPort->DVI converter. Nov 21, 2021 · Hello, I've connected my external monitor to HDMI port and it is using integrated intel gpu (uhd 630), how to use external monitor with installed nvidia gf 1650? Nov 18, 2020 · XPS 13 9360 dual monitor setup help! Dock USBs work, but no signal from monitors I've been looking through older posts hoping to find answers to my issue, and I've tried many of the suggestions I've found here (updating firmware/drivers, checking input settings, etc. You can turn off the display of your computer by using the Intel HD Graphics Command Center. The XPS 8930 has two integrated graphics ports, one DisplayPort and one HDMI to use to connect to your monitors. Aug 16, 2005 · I just got my XPS gen 5 with 2 1905FP flatpanel monitor. FYI, I have one monitor connected to the rear USB-C and the other to the RHS Displayport connector. Sep 28, 2020 · Dell XPS 13 9360- Dual external monitors at different resolutions (2560 x 1080 and 1920 x 1080) Hello, After scouring over this community for any similar posts/situations I find myself here asking for help as if it's already been stated it very will may have just gone over my head. Both work absolutely fine while the laptop lid is opened (it makes no difference if the laptop display is disabled or enabled). Is the screen connecting and disconnecting a common issue when using 2 external monitors? Jun 19, 2025 · Summary: Troubleshoot multiple monitor issues and fix common external monitor connection issues. May 28, 2020 · The adapter you linked to seems to support dual 4K only at a maximum of 30Hz (as seen in their description). Jan 2, 2020 · Hi, I have a similar issue like ginosesto - ticket XPS 13 9370 and dual external monitors. How do I add? Apr 5, 2020 · Hello, I have a Dell XPS 13 9360. I want to add two extended display monitors that are also hdmi. Thanks Mar 29, 2019 · The XPS 13 supports Thunderbolt, but you wouldn't be able to use that adapter on other devices that might only have regular USB-C video output if that matters to you. (Dual 1920x1200 60 Hz works, but Dell doesn't seem to acknowledge that less common resolution. Sep 2, 2025 · Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10. I just buy an Asus VG248QE monitor in order to use it at 144Hz. Sep 8, 2020 · Dell Laptop XPS 13 9360 --> Dell P2419HC via supplied USB C cable to the USB C port (MST Turned on)--> Displayport (out) --> Displayport (In) of Dell 27 Monitor - E2720H. It was connected to an external monitor, but I tried to connect also with a USB memory stick and Jan 25, 2019 · You might want to look at a USB-C DisplayPort MST hub, or a Thunderbolt 3 to Dual DisplayPort adapter. We have troubleshooted extensively, and Dell Monitors Periodically Blinking/Blanking Off using Dell Laptop, Docking Station, Dual Monitors Problem: Every so often one or both of my external monitors will go blank. I finally ordered a XPS 13 9310 laptop and two Ultrasharp U2722D monitors in June when I got a 15% discount coupon from Dell in snail mail. May 5, 2025 · Learn how to setup, use, and troubleshoot Dell Universal Dock D6000. (Image source May 22, 2025 · A monitor may experience intermittently going black (blanking) when connected to a Dell docking station using HDMI, USB Type-C, or DisplayPort (DP) output. Aug 12, 2021 · That's explained in this KB article. Dec 3, 2010 · I have a brand new Dell XPS 15 i7-10750H with Geforce GTX 1650 Ti. Dell support rep is miss informed about their products. I have spent too many hours on this problem over the past 2 months but eventually found a solution. I've connected 2 27UL600-W monitors to the dock via provided displayport cables, have updated the dock drivers and all other drivers, and am still experiencing display lag issues when I move my browser windows around, minimize them, etc. Here's the thing, which I believe is a driver issue: With Radeon driver 25. I have the following setup: Windows 11 Dell XPS 9710 laptop connected via Thunderbolt 4 to Dell WD22TB4 docking station 2 4k monitors connected to the docking - 1st via DP, 2nd via TBT Type-C (the one connected via TBT Type-C is not detected) Direct Graphics Controller Direct Output Mode is Jan 11, 2021 · If you really want to avoid using two cables, then a Thunderbolt 3 to Dual HDMI 2. 16. Sep 1, 2020 · Dell XPS 15 9560 Dual Monitor Resolution Problem using Thunderbolt I am having an issue getting the correct resolution for my monitors, this setup I am about to describe works fine with another laptop I am using the HP Zbook Studio G5. Apr 22, 2021 · I updated the BIOS and graphic drivers on XPS 9310 touch screen laptop last week. Before you begin, ensure that you check the ports available on your external displays and decide on the modes of connections. Dell XPS 8940 DOES support dual monitor setup via HDMI and Displayport. We connected the two Ultrasharp Jan 9, 2017 · Hello, I recently needed a second monitor to help with writing music on my Dell XPS 15 laptop. Feb 19, 2022 · XPS 13 9305 Dual Monitor Hello, I am new to posting in the dell community and am hoping I can get some help. Whether your monitors are connected directly to your computer or through a Dell docking station, this guide provides instructions to troubleshoot and resolve common multiple screen problems. If possible, I would like to be able to use the two monitors + the laptop's screen to have my desktop spa Jul 21, 2021 · Problem solved, bad cable connection. The USB-C DisplayPort MST hub would allow dual 2560x1600 displays, whereas a Thunderbolt 3 to Dual DisplayPort adapter would support dual 4K (60 Hz) displays. The same monitor and USB-C cable are working fine on a XPS 13 9315 and other Dell laptops. Run hardware diagnostics on the Dell monitor to resolve multiple monitor issues Dell monitors provide a self-test feature check (STFC) and an integrated self-test (BIST) diagnostic tool that helps determine if the screen abnormality you are experiencing is an inherent problem with the Dell monitor or with the video card (GPU) and personal computer settings. Sep 17, 2021 · Here is the page from the WD19 User Guide indicating that with an HBR2 system, your dual display max is 1920x1080 60 Hz. See full list on windowsreport. 04. Ideally you would like to do daisy chain DP 2+ monitors, but since your monitors has no DP, next option to invest in a reviewed top DP to dual hdmi converter which costs $49-50. Jun 11, 2025 · Learn how to setup, use, and troubleshoot Dell Docking Station WD19 and WD19S. 0 or TB3 to Dual DisplayPort adapter would allow you to run dual displays up to 4K 60 Hz while only connecting to that single TB3 port, but you'd have to decide whether the cost of that adapter is worth eliminating one cable connection to your system. Oct 21, 2022 · I had a clean W10 install with all the Dell drivers installed. I've been fiddling with the settings, the extend desktop is checked one, walked though the windows troubleshooter, but Feb 21, 2020 · It seems the XPS graphics card or usb-c isnt up for running dual displays either by daisy chaining or by a hub. The problem shows up as an “external monitor not detected,” “display not showing up,” or “second monitor not detected” message in Windows settings. I think those docks are meant to be purchased and setup by IT teams and whatnot. I bought two external monitors (dell S2721DS) and connected them to the usb c ports of my dell. Out of curiosity, which display is limited to 30 Hz when both are active, the one on HDMI or the one on downstream TB3? Have you tried using downstream TB3 with a different output, like one of May 30, 2025 · If he external monitor is not working on your Dell laptop, first, make sure that it's properly connected. Then connected a Latitude 3510 to the same docking station via the USB-C cable. Sep 30, 2023 · CONNECTION: In the past, I would connect my XPS 13 to a VisionTek USB Dual 4K Universal docking station via USB-C cable (my laptop is very slim and only has USB-C ports. All this works OK. And those guys Nov 26, 2018 · Plenty of Dell products (and past issues) under my belt. ive invested heavily with Dell. Not sure if you still need help with this. Oct 17, 2023 · My brand new Latitude 7640 connected to my Dell WD22TB dock is only able to display in 1920x1080 (instead of the native 1920x1200) on my HP LP2465 main monitor and just 1280x1024 (instead of 1600x1200) on my 2 HP2065 side monitors. The 2 monitors I am using: P2421DC Issue is that I cannot get both monitors to work in extended display. We have 3 ways to fix the problem. I make sure that the drivers are updated on a regular basis. Find information about drivers, setting up multiple monitors and steps to resolve common issues. Some manufacturers like Aorus have settings in BIOS to overcome this. -updated displaylink Jul 19, 2022 · Below is what I received from the dock team today concerning the WD22TB4 and the XPS 15 9520 = The XPS 15 9520 with Thunderbolt should be HBR3. Get on dell support, enter the s/n, and if it has warranty left they will overnight a replacement. These include: XPS 13 7390 x3 XPS 13 9370 XPS 13 9305 We have been testing on a Dell P2422HE monitor via USB C (Display Port). You can connect up to three 4K external displays or one 5K, or one 8K or higher displays using the USB-C ports available on your XPS 15 9510. Dell wd19 docks with USB c connections are giving problems - not recognizing DP cables, USB connections, or just plain failing. The AMD Radeon HD 7570 has only two output ports, DVI-D and HDMI. There is likely a bug in 517. How to set up multiple monitors. Dock has HDMI outputs. Actually my hardware is: * 2x Dell U2414Hb monitor (max resolution: 1920x1080 - 16:9 - Jul 8, 2020 · I have very similar issues since getting my WD19TB dock yesterday. I have replaced three just in the last month. I'm connecting my Dell XPS via a TB16 dock via TB3 to DP and then daisy chaining to the other monitor. Find information about drivers, setting up multiple monitors and troubleshooting steps to resolve common issues. When i insert the hub i'm displayed with "PC i Mar 3, 2021 · Hello, I just got my new dell xps 15 (9500 - 2020) with 1650 graphics card. 20 GHz with the OLED 13" display. Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. I don’t want both monitors to show the same output but need to extend the desktop across both. 14003. Feb 3, 2020 · I have a Dell XPS 13 9360 and i'm wanting to connect my laptop to an external monitor via a Dell USB-C hub which then connects to the monitor via VGA. I'm on an XPS 13 9300 developer edition upgraded to Ubuntu 20. The other one, connected with the DVI cable is not working. I also have two older Dell LCD monitors circa 2014. A USB-C MST hub can run dual displays up to 2560x1600 each, whereas a TB3 to Dual DisplayPort adapter can run dual displays up to 4K each. If you're having trouble setting up a dual monitor display on your Windows 11/10 computer, you're not alone. When you arrive on the Dock WD19S sales page, it is a bit confusing. 2nd monitor is an Acer UJ275-P3 4K-160Hz I don't understand why a new $2700 PC wouldn't support dual monitors out of the box. However, if you go into BIOS (F12) at startup, you can tell the XPS to use the RTX2060 as the primary GPU. 2a MST enabled to my Dell XPS 13 (using built in Intel 4400 graphics. I am looking into purchasing an additional monitor (probably another Dell but not sure at the moment) - as far as I know I can only use one video port from the DA300 at a time (DP, HDMI and VGA). Is there something in the BIOS that needs to be turned on? I didn't see anything related to the graphics slot in the bios. The computer has an Ati X850XT Platinum edition, which has one VGA output, and one DVI. I connected the dock to the laptop via USB-C, then connect the HDMI Sep 26, 2024 · Experiencing a black screen issue on your second monitor connected to a Dell XPS 15 (970) laptop with an nVidia GeForce GTX 1050 Ti graphics card while using Ubuntu? Follow the steps in this article to resolve the problem. Dec 8, 2021 · I have recently purchased the DELL WDTBS docking station for my xps 9575 laptop. ), but my dual monitors are still not being recognized by my dock/computer. Learn how to download and install drivers. It works fine. That didn't really work out well since the 9570 couldn't manage to drive two monitors on that resolution (3840x2160). Oct 25, 2021 · Put a dual display adapter in the second Thunderbolt to run my two monitors. Most 24" monitors are FHD -- driving two FHD (1920X1080) monitors should be within the capability of just about any current system. One has a display resolution of 2560x1440 and the other maxes out at 1920x1080. Problem = Two monitors run at 1920x1080 60Hz, third runs at 1280x720 60Hz. DP 1. It is beautiful laptop, but it fails to cope with stuff £800 laptops are able to do. . Check for loose cables or damaged ports. Many users face the issue of their second monito Nov 7, 2018 · XPS 13 dual monitors I have an XPS 13 and an DA300 adapter which I use for connecting my U2311HM monitor via its DisplayPort. xnkcyk ycgxuh mexoa yxmobgy gzhalmpn jtf azsf ykocqz afmz olucmrg