Accountnotonboarded company portal ios. Created new Apple ID.

Accountnotonboarded company portal ios. But since the company provided mobile are also allowed to be use for personal need (it’s in our corporate rules/spoils, they can all be registered in Intune as “Personal” devices for the moment. 1 that have been enrolled without issue over the past 8 months. After resetting the test device it connects to Intune, but for some reason it starts prompting for credentials during enrollment just as if User Affinity was enabled, but its not. Step 1: Download the Company Portal app from Microsoft On a Mac computer, download the current version of the Company Portal app for macOS from the Microsoft website. Device is already enrolled. Please contact your administrator. Hmm. Any way to by-pass this to get him I am trying to perform a device enrollment on a personal iOS device into Intune via the Company Portal app. Mar 31, 2025 · This article helps Intune administrators understand and troubleshoot problems when enrolling iOS/iPadOS devices in Intune. The Get button in Apple App Store is disabled, so they cannot download the company portal or any other app. Jun 20, 2023 · Intune Company Portal App failing to confirm device settings We are facing an issue within our business, where MacBook users with Ventura OS are not able to enrol their devices into Intune via Company Portal App. Similar thread for your Apr 26, 2023 · A while back I stupidly let our push certifcate for our Apple devices expire in intune and found that this causes all of the devices connected to lose connection to intune and remained this way even after making a new certificate. We have also had successful enrollments after this device did not enroll properly, so it… Feb 11, 2021 · Microsoft Intune is now ready to enroll iOS/iPadOS devices. For successful onboarding, the device has to be registered via Microsoft Authenticator or Intune Company Portal and the user needs to sign-in using the same account with which device is registered with Microsoft Entra ID. Oct 20, 2023 · It sounds like you are trying to set up a mobile device management profile on this iPhone. 6. If the user cannot install the company portal, the device won't register with Intune. We have both company provided/paid mobiles (all iPhones) and mobile allowance on personal devices (iOS/Android) on personal owned devices. Therefore, you have to create an Apple MDM Push Certificate within Intune. Manual Device Enrollment Users enroll the device with the Company Portal app. Mar 3, 2018 · The Apple Push Notification Service (APNs) provides a channel to reach out to enrolled iOS devices. Oct 27, 2023 · I have a problem and would like to know if there is a way to fix this. The Intune Company Portal app flags Jamf Pro-managed devices for the following device registration issues: Account not onboarded. May 17, 2023 · I recently published a guide on enrolling macOS into Intune, where I covered the steps to enroll macOS devices into Intune using the company portal app. Jan 19, 2018 · The Intune product support team has created a step-by-step troubleshooting guide available here that will walk you through troubleshooting iOS device enrollment problems in Microsoft Intune. Your company must a… Mar 12, 2024 · Learn how to configure iOS device enrollment with Company Portal Intune. Try temporarily removing device enrollment on your account from Intune, then sign into the company portal. If you want to enroll your devices with Feb 11, 2025 · On the affected device, start the iOS/iPadOS Company Portal app to see if the device has lost contact with Intune. Devices initially appear as registered only while showing as compliant in Intune, but signing into the Company Portal app seems to almost immediately update the AzureAD device as MDM managed and compliant. Company Portal app is downloaded fresh from the app store, and says it's version 4. Does anyone Aug 27, 2024 · This blog post details the troubleshooting steps taken to resolve an issue where a co-managed device wasn't enrolling successfully in Microsoft Intune. Jan 16, 2024 · 📚 Enroll macOS Devices in Intune using Company Portal | how to enroll mac devices in Intune | Enroll your Mac with Intune Company Portal | Enroll Devices in Apr 7, 2025 · 有关在 Intune 中注册 iOS/iPadOS 设备时排查一些最常见的注册和同步令牌错误的建议。 So we have iOS enrollment working no issues (so Apple MDM cert etc all configured), Windows enrollment is also working fine. I think this is because of the Company Portal not signed in. Jun 10, 2019 · I have iPads enrolled in Intune with user affinity, the user is logged into the Company Portal. We have conditional access policies to allow mobile users (those that sign the policy) to enroll IOS or Android devices (not PC or Mac). it all worked and iOS iPad and phones happily joined the Intune party. If the sync is successful, you see a Sync successful inline notification in the iOS/iPadOS Company Portal app, indicating that the device We have ~20 M1/M2 MBP on Sonoma 14. Your IT support doesn't allow OSX devices to be added to management Hi eveyone, I'm configuring an iOS deployment for the first time and i'm stuck trying to deploy the profile to the iPhones. Jan 27, 2025 · Hello, We are enrolling iPhones into Microsoft Intune using the Company Portal app. We had to overnight an iPad to an end user who lost his other device and the new device is at the sign in screen for Company Portal and he is unable to complete the sign since it is not connected to a network. These devices do not have a "profile" attached to them, and pretty much are just to verify Conditional Access to corporate resources, as well as the ability to push specific applications to We would like to show you a description here but the site won’t allow us. I get the AccountNotOnboarded message. Feb 12, 2019 · Launching the Company Portal app manually (e. We recommend using secure enclave or smart card for the best passwordless experience, however it's Jun 3, 2021 · Company portal enrolment issues: Your device is already connected by your organisation Hi I am a Helpdesk technician in a Small organisation of 25 users. You can have two different onboarding/enrollment profiles for MacOS and iOS/iPad OS devices. During the setup process Jul 29, 2025 · In this tutorial, you learn how to register a Mac device with macOS Platform Single Sign-on (PSSO) using Company Portal and the Intune MDM enrollment with Microsoft Entra Join. I login with the test account that is setup for this, accepts the password…and tells me there are no Apps available. Completely remove the Company Portal app from the macOS device, restart the computer, and reinstall the latest version from the App Store. For more information, review Set up iOS and Mac management with Microsoft Intune. 4, and the other is an iPhone XR running iOS 14. 5) device only that is having issues completing the enrollment process. 5. Aug 13, 2020 · Go to iOS Settings > Safari > Request Desktop Websites and turn off “Request Desktop Website on All Websites” Go to iOS Settings > Safari and select the Clear History and Website Data option Log into the Company Portal app and enroll your device Hope it helps. 4. Am i missing something ? Dec 11, 2024 · Find out how to enroll iOS devices to Intune so you can connect your personal or work-provided iOS device to access exclusive apps and resources. I logged in to Company Portal and started the enrolment process. Signed in to MS account via Company Portal app. He needs to connect to a Wi-Fi network but is unable to access the settings, or anything for that matter, other than the company portal sign in page. Licenses are OK, defender is auto enrolled during device enrollment to intune, vpn is automatically created, however, devices are not shown in defender portal under devices. But looking at the console -> Device -> Hardware, the Enrollment profile line does not show anything. Device enrolled successfully. If the user successfully logs in, an iOS/iPadOS device will prompt you to install the Intune Company Portal app and enroll. Apr 22, 2025 · She is using her company e-mail address and password, and we know her credentials are ok, as we've tested them signing into her Microsoft account. The problem is that after login, it shows the message that my device is not registered and for that i have to get the InTune app. Nov 6, 2022 · @lalajee , From your description, it seems you have added the device corporate device identifier. I followed all the documentation on the Microsoft website, but still not Jan 23, 2023 · Important: The Company Portal app must be launched from Jamf Self Service for macOS to begin device registration. Launching the Company Portal app manually will not register the device. Mar 21, 2023 · I recently received a report from users in my company that having issues enrolling their iPhones to Intune. Jun 16, 2021 · My company has Intune setup and I can get devices to register but, the company portal will not install or allow installing outside from the app store. Azure Active Directory is now Microsoft Jun 11, 2018 · On an enrolled iOS device, go to Settings > General > Device Management > Management Profile > More Details > Management Profile. in/g7qxEBEH #intune… Sep 24, 2019 · 7. I was able to setup the Intune MDM successfully in Intune and ABM, and created an iOS device enrollment profile in Intune which worked well and was able to automatically enroll an iPhone and successfully deploy the company portal app and other apps to it. There is a process here. Microsoft Intune supports enrollment on personal and company-owned devices. Any ideas as to what is going on here? If web based enrollment - which seems to be easier - is the solution this is going to be a nightmare. There are three methods in which you can register a Mac device with PSSO, secure enclave, smart card, or password. Although we do restrict what phones can be onboarded into Intune via Corporate Device Identifiers. Before you can use this app, make sure your IT admin has set up your work account. My device :- iPhone 11 - iOS 14. This allows access to work apps, Wi-Fi, and other resources. Similar thread for your Sep 9, 2025 · Admins can learn how to set up Basic Mobility and Security in Microsoft 365 Basic or Microsoft 365 Standard organizations to secure and manage mobile devices that access company data. Re-enroll the device. Decide which enrollment method to use, and get an overview of the administrator and end user tasks to enroll devices. Posted by u/iamamhall - 1 vote and 5 comments Mar 12, 2024 · Enrolling personal iOS/iPadOS devices can be done through web-based device enrollment and the other method remains using the Company Portal app. We would like to show you a description here but the site won’t allow us. You can also Jul 16, 2024 · Web-based device enrollment can be used without JIT registration. Do this before anything else to make sure that the configuration works. During the setup process Aug 7, 2024 · This guide will help you enroll and register your personal iPhone or iPad for work or school using the Intune Company Portal app. We suspected that conditional access might have something to do Jun 20, 2023 · Intune Company Portal App failing to confirm device settings We are facing an issue within our business, where MacBook users with Ventura OS are not able to enrol their devices into Intune via Company Portal App. They are within intune / DEP and the company portal pushed down to the devices but the iphone is not forcing the users to sign into it? There are policies for iOS to stop apple is/ app store but these are not applying, I assume this is due to the user not signing into company portal? Just wonder if I Jul 6, 2024 · Intune mac Company portal shows Couldn't add your device. We send instructions to users to install the company portal, accept the certificates, etc. Download MS Authenticator Issue Occurs on a macOS Platform SSO enabled device and which has been enrolled in Intune using the Company Portal application under local user A. With this method, users download the app from Google Play or the Apple App Store, sign in, and complete onboarding steps. , from the Applications or Downloads folder) will not register the device. In one hand, you have Company Portal enrollment for personally owned corporate devices. 1,Please check the macOS Enrollment Restrictions in Intune. See Troubleshoot device enrollment in Microsoft Intune for additional, general troubleshooting scenarios. Don't call it InTune. Download the latest version of Company Portal from https://portal. It comes up on the screen like a login-prompt. Feb 11, 2025 · If that fails, validate that the user's credentials have synced correctly with Microsoft Entra ID. Jan 22, 2025 · Also, ensure that device is registered correctly with Microsoft Entra ID and device has internet connectivity. Once you log into the Company portal app under a different local account profile such as Local user B and try to check status of the device it may indicate; “ This device is not registered; There was an issue registering your device. We have one iOS (iphone 13 with 16. Company Portal is the app that lets you, as an employee of your company, securely access those resources. We use the Device enrollment type. Delete the items that meet the following condition: Kind is Certificate and Issued by is SC_Online_Issuing Uninstall the Company Portal app. Sep 23, 2016 · The only recent event in the last few weeks was a renewal of our licenses, so I wonder if something happened in the back end as a part of that? Anyway, if you see the ‘Couldn’t enroll your device’ message when using the Intune Company Portal app, make sure the user has their Intune license enabled! This is working well. We're following the docs from here… Aug 21, 2023 · Company Portal is listed in our Android apps as a Managed Google Play app, and it shows “Approved”. All fine and good there. Mar 11, 2019 · Important: The Company Portal app must be launched from Jamf Self Service to begin device registration. Rather, users were incorrectly prompted to navigate to the Intune Company Portal website to enroll their device, and they are unable to complete enrollment. However the device is enrolled with that user within Intune. Contact company support. Users can initiate the new enrollment process directly from their favorite browser or start via I've tested with two iOS devices, 1 is an iPhone 6s Plus running iOS 12. Configure the Intune Connector. For Android device administrator, Android v10 and later do not support identify corporate-owned devices with IMEI or serial number. By default, the Cloud setting is set to Automatic and Company Portal directs authentication towards the cloud that is automatically detected by the device (such as Public or Government). , from the Applications or Downloads folders) will not register the device. There is an edr policy in place for windows which works great, however the ios device don't seem to have a specific policy, just the onboarding configuration. Jul 20, 2023 · Hello Everyone, I am trying to enroll my iphone to intune. Try Mar 3, 2025 · User experience The device user signs in to the Company Portal app to initiate enrollment. md at main The Company Portal simple does not show any way to 'enroll or setup' access to our 'Business Tenant'. You can choose from several options to onboard your company's devices. I am not able to proceed after this. While most devices… If the user successfully logs in, an iOS device will prompt you to install the Intune Company Portal app and enroll. "the user account is not authorized to use Microsoft Intune. Contact your systems administrator if you think you have received this message in error" Get this for new accounts, always when enrolling mobile devices. Now, we have a Couldn't add your device, while registering an android enterprise device with a work profile to intune, which restricts users enrolling android devices to Intune. This is my usual workflow Receive new batch of devices add new devices as pre-registered devices to Intune via their IMEI enable Intune direct license through EM+S E3 bundle for user Sep 12, 2025 · Onboard your business devices to protect them right away. Apr 26, 2023 · A while back I stupidly let our push certifcate for our Apple devices expire in intune and found that this causes all of the devices connected to lose connection to intune and remained this way even after making a new certificate. Installed Company Portal app. If there's any misunderstanding, feel free to let us know. I found that if the primary user who enrolled the computer is a device enrollment manager, the company portal on mac's will not function right. The other method is the already existing device enrollment with the Company Portal app. Only when you enroll your macOS devices in Intune, you can manage them. 3,We can also delete the enrollment profile, recreate the profile, then re-enroll the device to have a try. Some of them are “iOS Volume Purchase program App, and others are “IOS store I setup some company owned iphones to test how it works through apple configurator 2 today. Launching the Company Portal app manually (e. not good when we need to quick swap. What am I missing here? Any help is appreciated. Hopefully you can point me in the right direction, just let me know what further information you need to assist properly. We enroll the company portal trough VPP automaticly. It is also assigned to all devices. is there a service issue or is this just expected behavior? and YES they have an Intune license Microsoft Intune empowers you to achieve more with a great mobile experience, while protecting your company’s data. Hey, We have successfully synced Mac devices from ABM to Intune. Not sure if this is helpful, since it Oct 24, 2023 · When installing the Company Portal app on a test device and logging in with my test account, it receives the policies, Outlook's installed, so everything looks fine. Hello Everyone, I am trying to enroll my iphone to intune. Feb 11, 2025 · Resolves an issue where iOS/iPadOS devices are stuck on an enrollment screen during Microsoft Intune enrollment. Sep 17, 2024 · I am experiencing installation issues with Company Portal on some devices in my environment. As a test, yesterday one of the MBPs was remote wiped and is now effectively factory reset with a single local user (an admin) and only Company Portal installed. A public version to sync with SupportArticles-docs-pr - SupportArticles-docs/support/mem/intune/device-enrollment/troubleshoot-ios-enrollment-errors. May 11, 2025 · The Intune Company Portal serves as your end‑user’s gateway to enrolling and managing devices—whether corporate‑owned or BYOD—across Windows, iOS, and Android. 18. "This device is already set up in another organization. 2 if it matters. Try the enrollment again after the fresh install. In this ultimate guide, we’ll walk through every aspect: what the portal is, why it’s the simplest deployment path, how to configure your tenant’s settings related to it, branding, monitoring, security integrations, best Oct 24, 2023 · Summary: How to enable Outlook for iOS and Android in your Exchange Online environment in a secure manner. 3) was working… We would like to show you a description here but the site won’t allow us. IMPORTANT: The Company Portal app must be launched from Jamf Self Service to begin device registration. Prepare Microsoft Entra ID required components. Click Save. In this video tutorial from Microsoft, you will learn how to enroll a Windows device with Microsoft Intune and how to troubleshoot device enrollment issues. We have had successful enrollments but have run into some errors with one device. Apr 14, 2025 · Solution: Use the iOS Company Portal Cloud setting in the Settings app to redirect government users' authentication towards the government cloud. Agreed that company will have control over device. We're having issues joining a macbook (macOS Monterey ) with Company Portal. it takes about 4 hours and then finally works. If an end user launches the Company Portal app manually, they will see an AccountNotOnboarded warning message. At step 2 "Install management profile", it's doing some kind of Jun 9, 2025 · Enroll iOS and iPadOS devices using user and device enrollment, automated device enrollment (DEP), and Apple Configurator in Microsoft Intune. Feb 11, 2025 · This article fixes an issue where iOS/iPadOS devices are stuck on a Microsoft Intune enrollment screen for more than 10 minutes. Company Portal provides in-app instructions to help users find the profile. Once it loads up, downloads the Company Portal, and then presents to me to login. Get started with these easy steps to enroll your work device. Web-based device enrollment stands out by offering a faster and more user-friendly experience as it eliminates the need to download the Company Portal app. Feb 11, 2025 · In the Keychains pane, select System. Sep 8, 2023 · Now I want to tackle the mobile part of the company. Apr 13, 2025 · Solution: Use the iOS Company Portal Cloud setting in the Settings app to redirect government users' authentication towards the government cloud. 3) to have access to school emails and other services like Teams and OneNote. It is available for download in the Apple App Store. Could this create an issue later on and if so is an app configuration policy availble for the company portal that uses the Microsoft SSO IOS package ? Hello as the topic states, my iOS devices are not onboarded during intune onboarding to defender portal as well. I've tried setting up a Conditional Access policy for this, which works perfectly for Android but not for iOS. You can select from a number of problem descriptions and errors, and the guide will then suggest the appropriate troubleshooting path to follow. I am enrolling using company portal from inside the network and there are no Conditional access policies applying at all. 5 Hi there, I'm having some mixed results with onboarding iOS devices with Defender for Endpoint. Remove any existing management profile. We currently have about 20 iPad's I can't do anything with because they're locked down and I can't make any changes to them since they lost connection. There is a notification in the Company Portal to "Register Went back to SCCM 2012 R2 SP1, enabled iOS and added the new certificate (pem file) and after a few minutes to allow things to sync to Intune etc. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. I have checked everywhere, in the configuration Profiles, checked all apps so they are Device Licensed and so on I have ios devices enrolled with the defender app, the app is provisioned from intune. Nice. Web-based device enrollment is now one of the two device enrollment methods that is available for personal iOS/iPadOS devices. Mar 15, 2023 · Those users cannot get Company Portal to enroll to Intune or AAD the device. Warning The Company Portal app must be launched from Jamf Self Service to begin device registration. May 23, 2019 · As Microsoft starts to empower the integration for non Windows devices and also the available apps for macOS devices you might want to profit from your existing MDM solution of choice (Microsoft Intune) and enable features like conditional access or Windows Defender ATP on your macOS devices. Follow step-by-step instructions for seamless deployment and user experience. When I test enrolling a BYOD iOS device into Intune, we download the Company Portal app, set up access, on the dialog for "Select device and enrollment type" we choose "I own this device" and "Secure work-related apps and data only". 2112. Feb 11, 2025 · Scenario 3 The device is already enrolled with another MDM provider. We recommend using the web version of Company Portal instead of Company Portal for iOS to deploy apps to the device. If an end user launches the Company Portal app manually they will see a warning, 'AccountNotOnboarded'. Aug 13, 2020 · Set up as new device. If an end user launches the Company Portal manually, they will see a warning, 'AccountNotOnboarded'. Created new Apple ID. I'm testing it myself, the policies and applications are deployed and the phone Mar 28, 2025 · Deployment steps (applicable for both Supervised and Unsupervised devices) Deploy Defender for Endpoint on iOS via Microsoft Intune Company Portal. After downloading Company Profile app on the iphone and signed in. Download the Company Portal on a test device to verify the configuration. Remove the Company Portal app from the device. During the macOS device enrollment through the Company Portal App, there’s a step where you need to download and install a Management Profile on the device. Inventory information is sent to Microsoft Intune only for Mac computers that have completed the device Feb 11, 2025 · Troubleshoot when an Intune profile fails to install on an iOS or iPadOS device. Dec 12, 2022 · Company Portal App - while downloading management profile getting this error Jan 11, 2025 · In general, it’s a two-step process. As an Intune Admin, you can decide which method to use, you may say I don't need We don't use ABM and just onboarded iPhones straight into Intune through the Company Portal app and then just configured the compliance policies, configs as usual. Currently busy with a project to enroll company phones to Intune, but we want phones that aren't enrolled to be blocked from using Office apps with their work credentials. The serial number is registered in Intune but when we run through the Company Portal (latest version of it) it fails with "Couldn't add your device" Jun 14, 2021 · After the initial Apple setup (no DEP in use), I directly installed the company portal app and tried to enroll in our Intune instance but after logging into the company portal app, no enrollment prompt is coming and if you go to the Devices or Support tabs, they show light grey placeholder boxes instead of the actual tab content. Macbook Pro not communicating with Company portal app So, I am trying to setup Mac's for the first time in our organization. Exit Keychain Access. The first step is configuring the Apple MDM push certificate on the Intune admin center, and the second is Installing the Company Portal app on the Mac. This article walks you through your options and describes how onboarding works. On the iOS devices the user can setup Outlook but the cannot setup the Company Portal to register their devices. What will happen if the the Device is complaint and assigned to UserA , But UserB also in same Company and try to login to User1's Device ? Are these corporate devices or BYOD? We only use BYOD, so enrollment is performed by the user. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync… message). So I've got a weird situation. I used to have the exact same problem with the same setup. If the steps to get an APNs certificate were not performed, or if the APNs certificate has expired, then enrollment attempts will fail, and this message will appear. Aug 27, 2024 · As a result, Microsoft Intune will end support for Apple User Enrollment with Company Portal shortly after the release of iOS/iPadOS 18. We utilize an enrollment account to enroll the device into Intune/Entra, and once enrolled, we switch to a user account to use the device. 3) was working… Oct 4, 2024 · Do you think using these steps , User will be able only login with their Work/School account for their assigned iOS mobile and not in other User's Company iPhone iOS devices. The phone boots up into iOS home screen and as you know it should automatically inject Intune Company Portal app and some other config such as the device management profile. When I go in to the app store… Jan 22, 2024 · In this blog, I will guide you through the onboarding of personal Android and iOS devices into Defender for Endpoint (MDE) by using MAM. . com. This all worked before, I'm unsure what changed. ‎Microsoft Intune helps organizations manage access to corporate apps, data, and resources. At our vocational school teachers bring their own devices and register them with Intune using the company portal app (version 5. Thanks! We recently resolved an issue where users with iOS/iPadOS devices enrolling with Automated Device Enrollment (ADE) are unable to sign in to the Intune Company Portal app for iOS/iPadOS. An enrolling device may get stuck in either of two screens: Awaiting final configuration from "Microsoft" Guided Access app unavailable. The user wasn't able to access applications through the Company Portal, receiving a message about belonging to another organization. Our devices is DEP and VPP-managed and we have automated app-updates allowed and our App Store blocked since we use VPPs. We have a total of 704… Jan 3, 2024 · A guide for administrators to configure and deploy Microsoft Defender for Endpoint on Intune managed iOS devices that are enrolled with Apple User Enrollment May 4, 2021 · So, I setup an enrollment profile that is set to "Determine based on user choice" (we are still in testing). Feb 23, 2017 · Hi, I could use some guidance on to why our new iOS devices are not being added to the Intune devices list upon manual enrollment through the Compoany Portal app. Activated configuration profile in Settings app. I would expect for the portal to install automatically but it does not. For Example . manage. Oct 15, 2024 · Reinstall Company Portal: If there is a problem with the Company Portal app itself, uninstalling and reinstalling the app could help. We are not able to remove it and re-add it to the list of Google apps in Intune because “Delete” is grayed out for it. When I login to Company Portal it doesn't prompt for the device enrollment setup when the enrollment profile type is set to Device Enrollment nor does it ask enrollment questions for the User Choice Enrollment profile setting. Nov 1, 2022 · If you are experiencing issues with the company portal app on Windows 10 or 11, you can repair Intune Company Portal app on your Windows PC. Hey! My company is having a problem, in Intune, with managed iOS devices keep asking users for their Apple-IDs. If this certificate expires, you have to renew it by following the rules (same AppleID as last time and renew the certificate instead of creating a new one). Download and install the Microsoft Intune Company Portal app from App Store. Using a device enrollment manager account does not help so it is not a device limit issue. Android is not a requirement for this migration. We only have one enrollment profile configured with User Affinity set to "No User". " Despite the… The Mac is assigned a profile when I enroll using Setup Assistant after clean wipe and install of OS, but then Company Portal authentication returns this error. We have a few users that use Android devices and when they setup Outlook they are prompted to install the Company Portal and the devices are registered in Intune. In my team we use Microsoft Intune as an MDM provider to enroll and manage Mac and iOS devices. After clicking that it goes to App Store and then this circle continues. That pushed out the company portal app but every time I launched the company portal app I was prompted to enroll my Mac and it would fail because there was already a management portal on the computer. The business has recently bought 790 defender P1 licenses to help protect endpoints so we have enough licenses to cover the number of devices that we have. Could be a coincidence but I will use Chrome in the future to actually do the request on the Apple portal. Agreed to download configuration profile. Configure a policy to deploy to users through the Jamf self-service portal app to register devices with Microsoft Entra ID. All of the users are stuck at the confirming device settings which keep on failing every time. Jul 22, 2021 · Hello, Somehow when we want to enroll a personal device like an iPad or iPhone, and we are logging in to the Company Portal. Under Topic you will see a unique GUID that you can match up to the correct certificate in the Apple Push Certificates Portal. Oct 30, 2023 · That feature is web-based device enrollment. And see the (Device Management and your privacy) page CAN: Reset lost or stolen device to factory settings Dec 10, 2022 · Intune offers different ways to enroll IOS devices whether fully managed MDM or BYOD model, in this blog post I'm talking about BYOD only. On an Android device, you'll need to manually install the Intune Company Portal app, after which you can retry enrolling. Does anyone Configure Jamf Pro to deploy the Intune Company Portal app to devices you manage with Jamf. But the enrollment blocks when the personal owned device is set as blocked. For Android Enterprise Oct 24, 2022 · Hey! I need your help regarding APNs certificates. Jan 28, 2022 · At our vocational school teachers bring their own devices and register them with Intune using the company portal app (version 5. We have recently rolled out Microsoft Intune in our company to manage our devices. g. In that case, we'd recommend using Intro to mobile device management profiles - Apple Support which can offer some helpful insight to this process. If you are planning to use the Company Portal app for app deployment, MS Authenticator and the SSO extension policy must be sent to the device post web enrollment. If an end user launches the Company Portal app manually, they will see an 'AccountNotOnboarded' warning message. microsoft. I look at the Apps in Intune, a whole list of them. But company portal on her iphone keeps saying her credentials are incorrect. Solution: Open Settings on the iOS/iPadOS device, go to General > VPN & Device Management. Company Portal then opens the device's system preferences and prompts the user to install the management profile. But it appears to be Device Enrollment, not User Sep 3, 2025 · Applies to macOS This article is for employees and students setting up a Mac for work or school access using Intune Company Portal, and describes how to resolve device registration issues on Macs managed by Jamf Pro. Out of around 14 devices, only 4 show as active in the security portal, but all show as onboarded. As shown below in my environment: 2,Please make sure the user who is attempting to enroll the macOS into Intune is assigned with an Intune license. Oct 13, 2023 · Hi, Thank you for posting in Microsoft Q&A forum. May 4, 2022 · Hey guys, I could use some help. Sep 12, 2025 · With these capabilities, you can now onboard mobile devices (such as Android and iOS) by using the Microsoft Defender app. This post covers the enrollment with the company portal app. My iPhone 11 (now iOS 15. The main differentiator for… We would like to show you a description here but the site won’t allow us. New Blog: 'AccountNotOnboarded' error while enrolling MacBook to Microsoft Endpoint Manager ( Intune ) via Company Portal https://lnkd. There are also no 'management profiles' present on the iPhone (Settings > General). You receive an error message trying to enroll your iOS device to Microsoft Intune, such as your iPhone: "User Name Not Recognized". hgfzkee legz rsioiv xtik xxoz sbif fwgmbg yigh bkkoba gndmp