Logitech gaming software not detecting g502. I have been using Logitech Gaming Software to program it.
Logitech gaming software not detecting g502. 2. The receiver dongle isn't detected by the GHub software. I got both products because they were shown as driver-compatible with Mac OS since I mostly game on a Mac, if that is important information. hey logitech , i tried everything in this thread , and it doesn't work . In this article, we will help you understand why this issue occurs and what you can do to fix it. 8 or later. This time, with a C930e, nothing is recognized by the software. Check USB Connection. Now its not working like it was. Mar 31, 2023 · The Logitech G502 Hero is a great gaming mouse that looks well-built and has a premium feel. Mar 5, 2024 · I use it on my Windows 10 with my mice Logitech G Мышь G502 X, white IT can NOT be for Windows 7/8 only, 'cauze last version Gaming Software dated May 2022 (°ロ°)☝ Mar 18, 2015 · I have my keystokes set up to use my "aim" button (DPI Shift )button as my spotting button. I just got my G502 lightspeed yesterday, and it doesn't work wirelessly at all. Jan 23, 2024 · I have a G502 Hero (corded) and it also shows up only as a "HID compliant device" in Device Manager, but it is recognized fine in the Logitech Gaming Software (not sure if that's an older version of G-Hub?). Was this answer helpful? today I got the logitech G502 Hero gaming mouse and G213 gaming keyboard. Feb 17, 2022 · Logitech’s G Hub and Gaming software are the optimum tools for managing Logitech peripherals. Ever since I bought it, my G502 has not been able to connect to G Hub (it doesn't even show up as a device), except when I clean uninstall and renistall G Hub. Please confirm. the whole point of me buying a gaming mouse is because of the accuracy and software to modify the dpi and the rgb lights , im heavily disappointed Having a Logitech G502 Lightspeed gaming mouse is a great way to improve your gaming experience, but sometimes the mouse can be difficult to use when gaming software does not detect it. Welcome to the Logitech G subreddit! This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. The mouse isn't recognized by lgs for me either, it's pretty disappointing not being able to calibrate a mouse pad anymore and on top of it all, I'm not able to modify my g502 proteus through lgs anymore now that ghub is installed. Jun 7, 2019 · 1)open FWUpdate folder where you install logitech gaming software defult in c:/program files and find you firmware update of you mouse according to your mice modle update it by plug out and plug We would like to show you a description here but the site won’t allow us. For Wired G502: For Wireless G502: 3. I’v tried this multiple times and still nothing. We would like to show you a description here but the site won’t allow us. There are several others on there with the same problem and nobody is getting any help with it. . May 27, 2021 · It’s annoying to encounter the “Logitech gaming software not detecting mouse” issue. Any ideas on how to get it detected? We would like to show you a description here but the site won’t allow us. how/tutorials/lgs-not-starting-fixA short tutorial on how to fix the "No Devices Detected" error Recently I bought a new Logitech G502 Hero mouse and had issues with installing the Logitech Gaming Software, so I decided to switch to Logitech G Hub. After I did that, G Hub detected it and started reinstalling the drivers for the mouse pad. I don't like Logitech G Hub, I much prefer Logitech Gaming Software, all my Logitech G devices like Wired G502 3366, G402, G305 and G900 work perfectly on LGS except the G502 Feb 12, 2023 · Logitech Gaming software has been designed to provide a better user experience with Logitech gaming accessories, such as keyboards, mice, wheels, and headsets. So I bought a G02-HERO Mouse, which is the same as my younger brother's, to which when I plug it in, it doesn't get detected by G Hub. 4. The only reason I bought Logitech is to use its macro feature and for the game that I’m playing rn. After you've uninstalled the software, restart your computer. Suddenly, it stopped detecting my mouse, causing me to lose all my custom keybinds. Download profiles from other gamers, create your own, and much more. I have We would like to show you a description here but the site won’t allow us. If you’re using G Hub, or if your Windows operating system was recently updated and the GHub software isn’t loaded, Logitech G hub will not open or detect devices. but my mouse is wired. 1. Is there any resolution to this? Very strangely, last time I connected a C920 to my PC, everything was recognized correctly in the Logitech Gaming Software. I wonder if it’s a compatibility issue since it works fine on g-hub. Ĭompatible: Windows 7 or later, macOS 10. We love getting feedback and hearing about your experiences with your products. Restart G Hub and Your PC. Easiest way to resolve the issue Software : Logitech Gaming Hub Issue : Not detecting devices MUSIC: "Mellow - chillout vibes in the genre of deep-melodic house. Dec 26, 2014 · ok. techy. I have looked through my . My Logitech G502 isnt detected by the gaming software I'm facing a critical issue with my Logitech Gaming Software. I planned on replacing a dongle on ebay. 5. I bought a G502 HERO a couple days ago, took it home and installed Logitech Gaming Software to configure the buttons. I would very much like to be able to disable all the "shortcuts" on this friggen mouse. I've surfed the web for methods to fix this issue but it remains a problem. Dec 21, 2014 · After reading threads in the logitech forum, tried the FWUpdate (a firmware update for the g502) option, but installer tells me to connect my mouse before proceeding. I downloaded the G Hub but it seems a bit confusing though I've only used regular wired mice with few buttons so never had to do this before or configure stuff through software. I've owned a G502 for about a year now. All went well so far, except that both devices are shown as "inactive" in the Logitech GHub Software, so I am not able to customize their colours. May 21, 2025 · This issue is typically caused by a USB detection problem, G Hub installation glitch, outdated firmware, or driver conflicts. 53 or later. From what I can see, Windows has installed a "Microsoft PS/2 Mouse" driver along with "HID-Compliant Mouse". When I plug in the mouse and open the logitech g hub software it says my mouse is inactive although it is connected and working in other software. They may be able to provide you with a replacement USB dongle, especially if your mouse is still under warranty. You are looking for the name of the device, for example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker. My G910 keyboard is displayed properly, and the mouse has been put into both a USB 2. The basic functions of the mouse work fine even without any software. logitech gaming software not detecting, logitech gaming software not detecting g920, logitech gaming software not detecting g29, logitech gaming software not Welcome to the Logitech G subreddit! This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. Sep 20, 2023 · My logic tech gaming mouse g502 has stopped working and all anybody says is reinstall the drivers, update the drivers. Nov 8, 2024 · If Logitech G Hub is not detecting your mouse, make sure that you have the necessary privileges or try any other solution from this guide. Update or Reinstall G Hub. try this 1) in control panel - > device manager = uninstall all mouse related drivers 2) detect new hardware 3) stop it from installing drivers (it should be a yellow "!" in the device manager now) 4) download the software from logitech located at this address, matching your OS. To adjust the weight and balance of your G502, first open the weight door by grasping the mouse firmly in your right hand and pulling the tab down with your left thumb Mar 7, 2017 · I have a Logitech g300 with 6 programmable buttons. Unfortunately, there have been reports that LGS is not detecting the Logitech G502 LightSpeed mice. Use the latest Software version: Why: With each software release, Logitech incorporates support for new devices, rendering them incompatible with prior software versions. It's an awesome mouse so I'm giving the G502 X one last shot. I also have a G502 Hero. Mar 4, 2015 · Hi guys, I just bought a G502, love the weight and feel, but when I tried to play Dota 2 with some keyboard bindings on the mouse keys it doesn't register the key bindings. Unlock enhanced functionality, customization options, and seamless integration across devices. However, few users have recently complained that their Logitech G502 Hero is not working or not correctly detecting in some times. Please use the "Support" flair if you want help from our support team. I have a g502. Then reopen and your problem will be solved. Logitech G - Advanced Gaming Gear for the Ultimate Gaming Setup Redirecting Jul 16, 2020 · it's been awhile since I've had to deal with mouse software, but i recently bought a Logitech pro wireless mouse and want to remap the keys, but after installing logitech's gaming software, it doesn't detect the mouse. You can get the latest version from the G502 Downloads page. I wanted to try some older versions of G-Hub but it automatically updates itself on installation. 1. However, it may not support older models or some non-gaming mice. Note: This video h May 21, 2025 · Problem One or more buttons on your Logitech G502 mouse aren’t responding as expected, triggering the wrong action, or not registering at all—making it difficult to game or work effectively. They use Logitech G-Hub now for their peripherals. However, the profiles seem to not be automatically detecting and switching when I launch a game. Sometimes, if the Logitech gaming software doesn’t recognize the mouse, there are some simple solutions. Logitech really messed up lately. List of supported Devices. When I plug in the mouse wired, it seems to work fine. To answer your above question, you don't need GHUB or Logitech Gaming Software for the mouse itself to work, but if you want an extra level of control (such as setting the thumb button to something other than DPI Shift), then the software can greatly enhance what you can do with the mouse. Jan 1, 2020 · You have to totally close the Logitech Gaming Software if you have MacOS by Command+Q, After that from the top menu beside the clock click the Logitech logo and close it too. Thus, ensuring you're using the latest software is crucial for detecting your device. My G502 works fine and is detected by the gaming software as soon as I plug it in Never had connection issues but my first G502 Hero SE left click stopped working after 10 months of medium use. Make sure you're using LGS version 8. The mousepad works and my wireless mouse still works on it, but it's just not showing up in any sort of Logitech software? **SOLUTION** I emailed logitech and they told me to uninstall the drivers in Device Manager and plug the mouse pad back in. Unlock the full potential of your Logitech G gaming gear with G HUB, the advanced gaming software that lets you customize and optimize your mouse, keyboard, headset, speaker, and webcam settings. The software is able to detect my keyboard just fine, but my mouse never shows up in the bottom toolbar. All you have to do is to uninstall your device and then install it again. Please help me in any way possible. Thanks! Sep 20, 2024 · Looking to update the Logitech G502 driver? You can do that right from the Logitech website, or you can use better methods from this guide. Logitech Gaming Software is not detecting my mouse. minecraft folder, and the java We would like to show you a description here but the site won’t allow us. G502 Lightspeed not detected in Gaming Software Just recieved my G502 Lightspeed and i cant get it to come up in the Logitech Gaming Software I've done some troubleshooting and have reinstalled it multiple times. My receiver just someday "dead", I plug it in many different computers but still no results and shows nothing on the G hub , any tips on get the dongle connect back to the mouse. As a result, I'm unable to use any buttons except mouse 1/2/3. However, a lot of Logitech Gaming Software users have been recently complaining about the “No Devices Detected Error” that has been affecting their user experience for quite a long time now. Uninstall the Logitech software, restart the computer, and reinstall it. If you're getting the message "No devices detected" when you launch the Logitech Gaming Software (LGS), please do the following: Aug 28, 2025 · Using Aurora with Logitech devices using Logitech Gaming Software, G HUB or OpenRGB. Re-install LGS. Discover the power of Logitech software today We would like to show you a description here but the site won’t allow us. Mar 3, 2021 · I have a Logitech G533 wireless headset and a G502 Hero wired mouse. I've also tried using Logitech Gaming Software but this doesn't detect my mouse at all. New PC. Kept switching profiles and could not get it to work with Discord. Nov 30, 2022 · Logitech Gaming Software Not Recognizing Mouse We have all had issues with a regular mouse not working on our computers. In today's video, as promise, I'm gonna show you how to fix device doesn't appear in Logitech G HUB. It provides full access to the mouse’s features and settings. It will automatically pick up the mouse from there. Just got a new G502 X to replace an aged out G502 Proteus Spectrum (great mouse) and it's not showing on the LGS options panel. It'll start off like that but then ignore the keystroke I issued it. GHub won't let me save my setting (forever). I show you where Logi support go wrong and how to fix your mouse not getting detected. Oct 7, 2018 · I just got the Logitech g502 mouse and i wont connect to Logitech G Hub, what do i need to do for it to connect Welcome to the Logitech G subreddit! This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. inf and that will fix it!" If you go through all of the steps and find We would like to show you a description here but the site won’t allow us. If anyone knows what could be Only my G35 headset shows up in the logitech gaming software app. I know for a fact that I had figured out a solution to this using Logitech Gaming Software about two years ago, but now even with getting rid of the default uses for those buttons (dpi up and dpi down) my games are still not registering these buttons. Oddly, the Here in this video tutorial, I will show you guys how to fix "no device detected" Logitech g hub software for your Windows 11 PC or Laptop. This is an excellent mouse for FPS games as it has low click latency, a wide customizable CPI range, adjustable polling rate, and many programmable buttons. exe is running. 2 with no luck. Follow these steps to fix it. I've tried solutions on similar issues as I looked it up, and tried contacting Logitech Support (to which they basically just ignored me), and the only "solution" I've had is to reinstall G Hub. Am I doing something wrong? I have a g502 by the way. Make certain you get the version that matches no only the version of windows but matching if it's 64bit or 32bit Optimize your Logitech experience with our cutting-edge software solutions. They've blocked their peripherals to use LGS and forced us to use G Hub instead. Check for Firmware Updates (If Detected Later) But I just got my wired G502 X and logitech gaming software wont detect it, even after updating the software. Reboot your computer when prompted. Don’t worry, this post introduces how to get rid of this issue. With the gaming mouse still connected to your computer, uninstall LGS. Logitech Gaming Software - No Devices Detected Fix - Windows 10 tech How 113K subscribers Subscribed Feb 16, 2022 · Description of Bug Logitech G lightspeed wireless gaming mouse support is checked but not detected, if wired same problem. To adjust the weight and balance of your G502, first open the weight door by grasping the mouse firmly in your right hand and pulling the tab down with your left thumb No matter what I do the mouse isn't detected even if it shows up as G903 Wired/Wireless Gaming Mouse in Windows. There can be a few possible reasons why the Logitech G HUB is not detecting your Aug 14, 2024 · Despite having installed G-HUB, Windows installs a "HID-Compliant mouse" driver instead, even after uninstalling it, unplugging the mouse, rebooting the PC, launching G HUB and plugging the mouse Thanks to you guys who tried to help me out in the comments :) //end edit So I'm having issues with the gaming software not detecting the mouse I just got. Apart from just not working at all, the mouse cursor may not hold stable, it could jump all over the screen, or the sensor isn’t working at all. Any help appreciated. In this video I explain how to quickly and easily correct the problem: Logitech Gaming Software No Devices Detected, make sure the device is compatible and a USB port is properly connected Logitech Gaming Software is designed to work primarily with Logitech devices, particularly their gaming mice such as the Logitech G502. All worked great and easily but I found the mouse didn't fit my hand very well, so I took it back to the store and bought a 502 X instead. This can be incredibly frustrating for Jun 30, 2020 · Logitech Gaming Software is EOL. Also, recently the headset will work fine but when I open the G Hub software it shows the headset is disconnected. To get the most from your device and the Logitech Gaming Software, you can use this help center Logitech gaming software not detecting my G29 Has anyone else had this problem and founf a fix? Been to Logitech support and that was a waste of time. Drivers are software components that allow your operating system to communicate with hardware devices. Mar 8, 2015 · so i recently got a new Logitech G502 and i downloaded LGS online it worked fine i changed some settings then it randomly wouldn't open anymore and my mouse macros stopped working. May 21, 2025 · Solution Logitech G502 customization is done using Logitech G Hub, the official software designed to support Logitech gaming peripherals. 0 and USB 3. Today […] G502 - Logicoolã µã ã ¼ã from Logitech g102 light sync gaming mouse with customizable rgb lighting, 6 programmable buttons, gaming grade sensor, 8 k dpi tracking,16. I WILL NOT use GHub, because my keyboard works best with the Logitech Gaming Software. It blocks razer synapse and ghub but LGS works well. Look for your device and expand it. Out of the box, the sensor for the G502 is conigured to deliver amazing tracking across a wide range of surfaces. Whenever I open the Logitech gaming software it says no devices detected. Any help?? Jul 28, 2021 · Logitech Gaming Software not detecting mouse limits your ability to make changes and utilize all the features of the mouse. Many users encounter this issue, and the good news is that there are several Logitech Gaming Software Not Detecting G502, G602 Simply close and reopen the Logitech gaming software as an administrator. For an extra edge, it can also be further tuned for optimal performance with the specific surface that you use for gaming. The same goes for my mouse. Provide them with We would like to show you a description here but the site won’t allow us. If you’re facing the frustrating problem of your Logitech gaming mouse not being detected, you aren’t alone. Usage tips. I accidentally downloaded GHub at first and then deleted it because that program is garbage and I installed LGS but it won't detect the mouse. Logitech Gaming Software (LGS) is a powerful tool used to customize Logitech gaming mice, keyboards, headsets, and webcams. The latest update to it was released months ago, so I guess support hasnt been added? If your Logitech G Hub cannot detect the mouse then you can follow any of the following steps; restarting the computer, reinstalling Logitech G HUB, reinstalling the Device Drivers, or Oct 2, 2023 · In this article, we will show you what you can do if the Logitech G HUB is not detecting your mouse. I found it wasn't being detected by LGS, so I figured maybe I had to update to G Hub. Check Device Manager. In the case of the Logitech G502, the driver translates your mouse inputs into commands that your computer can understand. Logitech replaced it but didn't have the SE so sent me an all black one which now the right click stopped working after 2 years. I read online that the Logtech Gaming Software was more stable and worked without any bugs so I tried it but I cannot get the mouse to be detected. 2. Hi u/lucaspottersky Are you using a G502 Lightspeed Gaming Mouse?. If your mouse isn't showing up in logitech gaming software, you go into your 'mice and other input devices' and disable the generic HID-compliant mice, find your Logitech mouse, disable it, think "Ah hah! Now I can manually specify the driver under C:\program files\logitech gaming software\Drivers\LGSHidFilter\LGSFMOUHID. May 21, 2025 · Problem You want to connect your Logitech G502 Lightspeed mouse wirelessly to your PC or laptop, but aren’t sure how to set up the receiver or troubleshoot pairing issues. Nov 18, 2024 · I recently bought a logitech mouse - the g502 hero. Restart the computer when the installation prompts you to. I have tried both wireless and wired connections to the pc and rebooting after switching how it is connected with no luck. I have tried a reinstall for it and in task manager Lcore. Alright, so I just got a G502 Hero today and I installed the Logitech Gaming Software, but it doesn't detect my mouse. I've never had any For more information, check out this guide:https://www. Jun 23, 2016 · I had it all working it showed up as logitech g602 in device manager and was being seen by logitech gaming software, but I was having some issues where the mouse would freeze up and get really laggy sometimes so I decided to delete drivers and fresh install the mouse. If you are having trouble with your Logitech G502 Hero gaming mouse not being detected by the Logitech Gaming Software, then you have come to the right place. Thanks! Dec 28, 2015 · I've had the G502 for a bit and everything has been working fine, but today Windows reinstalled some drivers and now Logitech Gaming Software isn't detecting the mouse, as well as the scroll wheel not functioning at all. LGS uses a profile for each game, programing different buttons for each game with a profile, but Minecraft can't connect to it. For Logitech mouse owners, the G Hub not identifying the mouse is a typical problem. It allows users to customize their gaming experience with features such as macro-programming, RGB lighting, and button remapping. Can I use Logitech gaming software with my g502 hero? I tried to but it says device not found. The main 2 side buttons work normally, but the 3 DPI keys and scroll shift left and right aren't reacting in-game. I tried running as administrator, unplugging and replugging… May 21, 2025 · Problem You want to make sure your Logitech G502 mouse is running the latest firmware to ensure compatibility, performance, and bug fixes—but you’re not sure how to check or update it. To tune the sensor, use the Logitech Gaming Software. I am having similar problems. My G502 not detected in LGS after firmware update. Understanding Drivers Before we dive into the specifics of the Logitech G502 driver update, it’s crucial to understand what drivers are and why they matter. Logitech gaming software not detecting mouse I've been using a g203 prodigy for a long time and changed its settings just fine on some older logitech software they used to have. The Logitech Gaming Software provides power and intelligence to your device, making possible its advanced gaming features, including profiles, multi key commands, and the LCD display configuration. Old software may be retrieved from the Logitech Tech Support FTP server, but one should always try Logitech's web site first. I need logitech g hub to be able to change button mappings and customizability. IMPORTANT: Do not skip this step. I am using a macbook air M2 on macOS Sequoia 15. Logitech Options does not detect G502 wired mouse See above - when I click "add devices", it says "No Unifying receiver". Lately I'm having issues with the headset randomly cutting out for a few seconds at a time. 8mn color, light weight ( . Logitech G Pro Not Detected Mar 12, 2020 · I have installed Logitech G Hub and when I plug in the mouse it sees it, but it says "NOT CONNECTED" and it doesn't allow me to configure it at all. This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. With lightsync rgb technology, the g102 gaming mouse can synchronize mouse lighting and your favorite games' profile to appear in different . Have you also tried to use G Hub?. I have been using Logitech Gaming Software to program it. It detects my gaming mouse and keyboard but won't detect my wheel. 35921 for me is broken and I cannot download old versions for testing simply because they are not available, the installer downloads the latest version directly from Logitech's servers. Get support for your Logitech product with software, drivers, downloads, how-to articles, videos, FAQs, and community forums. I wasn’t using windows 11 on my previous PC, and now G Hub won’t recognize my G Pro X super light mouse. Luckily, there are a few easy things you can do to make it appear. Although I got my G502 lightspeed wireless mouse detected by the Logitech G Hub software I found the software itself was not working for me. The issue with that is whenever I close the app or restart my This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. The latest software update 2020. I just purchased a new gaming pc that comes with windows 11. I tested it in windows, and even windows doesn't seem to be registering when I bind keys to my mouse buttons. If someone did not use reason to reach their conclusion in the first place, you cannot use reason to convince them otherwise. TLDR: G502 not recognized G Hub; G502 only recognized temporarily after a clean reinstall of G Hub. Logitech gaming software isn't detecting the mouse for some reason. Aug 15, 2022 · If you've lost the USB dongle for your Logitech G502 gaming mouse and you're unable to connect it to your computer via a cable, there are a few options you can consider: Contact Logitech Support: Reach out to Logitech customer support and explain your situation. I followed a few different instructions and nothing seems to be working for me. gjvmipz tngo tdmz xbthy obgurac wgkl rqjx yggub yboyugghr zqjr